Promotions Representative

Events & Promotions Representative:

Reporting directly to the Marketing Manager, the Events & Promotions Representative will be responsible for execution of all events and promotions held at JACK ThistleDown Racino. 

Essential Functions

• Prepares promotion areas for promotions and events.
• Executes promotions, assisting patrons participating in promotions by helping them swipe into invitation programs, distributing gifts, and aiding with any task regarding a promotion.
• Staff special event registration areas.
• Ensures that promotions/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
• Ensures collateral material for promotions and events are displayed prior to and recovered at the conclusion of each project.
• Ensures guests qualify for entry by swiping their card in CMP
• Use Atrient and Power Kiosk to track players and verify qualification for promotions when applicable.
• Ensures data is accurate and maintains integrity of data.
• Promotes ClubJACK programs and card membership.
• Verifies all funds or gift card values at the beginning and end of each shift.
• Ensures accountability of all transactions through verification and documentation of exchanges.
• Responsible for balancing and maintaining promotions bank (Gift Cards and cash)
• Responsible for ensuring that all prize-winner forms are completed properly and turned in for processing.
• Tracks inventories and expenses for each assigned project.
• Act as a role model and always present oneself as a credit to JACK Thistledown and JACK Entertainment and encourages others to do the same.
• Meets the attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
• Other duties as assigned by department.
• Inventory promotional merchandise on a daily, weekly, bi-weekly, or monthly basis as requested or required, updating Marketing Manager.
• Maintain records, charts, and graphs of promotions on a monthly basis.

Knowledge, Skills & Abilities 

• Must have excel and Microsoft office knowledge at an above proficient level
• Must be able to work independently.
• Must be able to sit, stand or walk for long periods of time (4 hours).
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways (minimum of 20 steps) or escalator.
• Must be able to lift and carry up to 50 lbs.; and, have the ability to push, pull, reach, bend, twist, stoop and kneel.
• Respond to visual and aural cues.
• Must have the manual dexterity to operate a computer and other necessary office equipment.
• Must be able to tolerate areas containing dust, loud noises and bright lights.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English. 

Education and Experience 

• High School Diploma or GED equivalent required.
• Must be able to deal with guests in a casino environment.
• Must have previous experience in the hospitality, retail or casino industry.
• Must be able to get along with co-workers as a team.
• Must present a well-groomed appearance.
• Must have excel and Microsoft office knowledge at an above proficient level
• Must be 21 years of age

Required Certification/License

• Must be able to obtain an Ohio Lottery Commission license