Specialist, Systems and Data Integrity

MAJOR FUNCTION

The Systems and Data Integrity Specialist serves as the Foundation’s internal Salesforce lead, ensuring the platform supports evolving organizational needs and operates effectively for both internal Staff and external users (Scholars and Alumni). Reporting to the Director, Data Integrity and Scholarship Selection, this role combines technical system ownership with hands-on user support – optimizing our Salesforce Education Cloud environment, automating workflows, strengthening data quality, and building a unified view of Scholar/Alumni outcomes from application through Alumni engagement. This is a hybrid technical and operational role for someone who can move fluidly between architecture decisions, user enablement, and day-to-day data integrity work.

PRINCIPAL RESPONSIBILITIES 

System Ownership & Architecture

 Data Integrity & Reporting 

User Support & Enablement 

Cross-Functional Collaboration

 JOB QUALIFICATIONS & REQUIREMENTS 

Required

• Minimum of a bachelor’s degree. 


• Minimum of five years’ experience in a process-oriented role, project management, grants administration, or database/systems management with substantial independent responsibility.


• Minimum of five years’ experience managing or administering Salesforce (including configuration, user management, reports and dashboards, and declarative automations [flows, validation rules, custom objects]), ideally in a nonprofit or foundation setting and ideally with Education Cloud and/or Nonprofit Cloud.


• Experience supporting users to: design, document, and refine workflows and processes.


• Excellent communication skills (written and oral), with the ability to translate technical information to non-technical audiences.


• Strong customer service orientation, with the ability to build rapport, surface user needs, and provide clear, responsive support.


• Experience creating user guides, trainings, or tools that help teams adopt new processes and technologies.


• Strong analytical abilities, competency in spreadsheet and database management, and excellent working knowledge of Microsoft Office applications.


• Ability to work independently and to manage multiple projects with close, overlapping and/or conflicting deadlines. 


• Analytical Curiosity – the ability to examine complex data sets, identify the “why” behind the data, and design solutions built for long-term scalability.


• Flexible team player who is detail-oriented, highly organized, self-starting, and proactive, with a willingness to wear multiple hats in a collaborative, all-hands environment. 

Preferred

•  Salesforce certification (Administrator, Advanced Administrator, or Platform App Builder).


• Aptitude with tools such as Tableau, Power BI, or similar platforms for data visualization and reporting.


• Experience working with data tools and ETL platforms connected with Salesforce.


• Adaptability, curiosity, and an interest and willingness to explore new technologies – including AI or third-party integrations – as the Foundation’s systems evolve.

Work Schedule & Conditions

•  The Foundation follows a 35-hour work week schedule for full-time positions. Exempt employees are required to work any additional hours necessary to perform the duties of the job. 


• This position may require occasional evening and weekend hours for Scholar events and/or programs.