Demo

Customer Engineer at Series B generative AI platform

Jack & Jill
San Francisco, CA Full Time
POSTED ON 7/13/2026 CLOSED ON 8/6/2026

What are the responsibilities and job description for the Customer Engineer at Series B generative AI platform position at Jack & Jill?

This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.

She will pick the best candidates from Jack's network.

The next step is to speak to Jack.

Job Title

Customer Engineer

Salary

Not Disclosed

Company Description

Series B generative AI platform

Job Description

As a Customer Engineer, you will bridge the gap between users and engineering, spending your time building SDKs and platform enhancements while working directly with developers to ship successful integrations. You'll transform real-world customer challenges into product improvements, ensuring a seamless experience for those building on a world-class AI platform.

Location

San Francisco, USA

Why this role is remarkable

  • Work at the intersection of product engineering and customer success for a cutting-edge generative AI platform.
  • Join a small, high-impact team backed by top-tier VCs during a period of rapid growth and innovation.
  • Directly influence the developer experience and platform roadmap while shaping the future of human-computer interaction.

What You Will Do

  • Design and build SDKs, sample apps, and prototypes to enhance the platform's developer experience.
  • Partner with customers to debug complex integrations and build proofs-of-concept for innovative use cases.
  • Synthesize developer feedback into actionable product requirements and technical enhancements for the core engineering team.

The ideal candidate

  • Strong software engineering fundamentals with deep curiosity about problems across the full technical stack.
  • Genuine desire to work closely with end users and the product intuition to spot patterns in requests.
  • Entrepreneurial mindset with a bias for action and experience thriving in fast-paced startup environments.

Who are Jack & Jill?

Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.

And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.

How does this work?

  • Jack's an AI agent for job searching and career coaching. He works for you.
  • Jill is the AI recruiter working for the company. She recruits from Jack's network.
  • If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

We never post fake jobs

This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.

Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.

We appreciate this can make them look a bit suspect, but there isn't much we can do about it.

Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.

Salary.com Estimation for Customer Engineer at Series B generative AI platform in San Francisco, CA
$114,140 to $146,776
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Engineer at Series B generative AI platform?

Sign up to receive alerts about other jobs on the Customer Engineer at Series B generative AI platform career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$101,387 - $124,118
Income Estimation: 
$119,030 - $151,900
Income Estimation: 
$77,900 - $95,589
Income Estimation: 
$101,387 - $124,118
This job has expired.
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Jack & Jill

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 6 Days Ago

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 6 Days Ago

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 6 Days Ago

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 6 Days Ago


Not the job you're looking for? Here are some other Customer Engineer at Series B generative AI platform jobs in the San Francisco, CA area that may be a better fit.

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 20 Days Ago

  • Jack & Jill San Francisco, CA
  • This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers. She will pick the best candidates from Jack's network. The ... more
  • 22 Days Ago

AI Assistant is available now!

Feel free to start your new journey!