What are the responsibilities and job description for the Team Lead position at Jack in the Box?
Job Overview
A Team Leader is one who consistently demonstrates our core values, embraces the Jack in the Box culture and values. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting restaurant managers in executing daily operations and keeping team members accountable for each component of Operational Excellence. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.
Responsibilities
- Lead and supervise daily store activities.
- Provide excellent customer service.
- Assist in training of new hires and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and post sales
- Excellent communication skills, both written and spoken.
- Handle customer inquiries with professionalism and communication skills to resolve issues promptly.
Qualifications
- Prior experience in Leadership is required.
- Availability on weekends and sometimes a graveyard shifts
- Positive energy
- Speak Enthusiastically. Bi lingua is preferable.
- Ability to work in a fast-paced environment and lead by example.
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $17 - $20