What are the responsibilities and job description for the Server Assistant position at Jack & Harry's?
About Jack & Harry’s
Jack & Harry’s is a New Orleans-inspired steakhouse from Vandelay Companies, built around polished hospitality, timeless design, and an elevated dining experience that feels both refined and warmly familiar. Located in the heart of Snider Plaza, Jack & Harry’s blends classic steakhouse tradition with Southern hospitality, exceptional food and beverage programs, and a service culture rooted in professionalism, attention to detail, and genuine connection.
At Jack & Harry’s, hospitality is not transactional. We are passionate about creating memorable experiences through thoughtful service, sophistication, and an unwavering commitment to quality. Our team members are polished, personable, and deeply intentional about how they make guests feel from the moment they walk through the door.
About the Opportunity
A Server Assistant at Jack & Harry's is responsible for assisting our service staff with providing exceptional service to our guests. The Server Assistant is expected to perform in a hospitable manner and play an integral role in supporting and maintaining the cleanliness of the restaurant while also anticipating the guests’ needs. Our goal is to make everyone feel welcome, comfortable, important, and relaxed, while exceeding expectations of all.
Core Responsibilities
Responsible for the overall cleanliness of the restaurant and service areas.
Assist servers, bartenders and hosts when needed and understands food descriptions and ingredients of menu items.
Run food from the kitchen to guest tables after ensuring each course is complete and accurate
Run beverages from the bar to guest tables and ensure beverages are always full
Remove used dishes and silverware from guest tables between courses and after guests leave the table.
Communicate with server, bartenders and hostess to assure efficient seating, table utilization and guest service.
Maintain cleanliness of all tables and chairs in assigned service area and resets vacated tables.
Perform general cleaning tasks to adhere to health and safety standards
Perform other duties as required or assigned.
Requirements
At least 18 years old
Detail-oriented with strong communication skills and work ethic
Team-oriented with a strong sense of punctuality and reliability
Ability to navigate a fast-paced environment while being positive, respectful, professional and having a genuine attitude towards guests and colleagues
Fluent in both written and spoken English
TABC Certification, as required
Certified for food and alcohol service as is required by State and Local Agencies
Physical Requirements
Ability to lift up to 50 pounds
Ability to work standing and walking for extended periods of time
Benefits & Perks
Medical, Dental and Vision benefits available
Flexible schedule
Professional development and career growth
Family Meals
Dining discounts at all Vandelay concepts
All Vandelay restaurants are closed on Thanksgiving, Christmas and the 4th of July so our team can celebrate with their friends and family
A collaborative, uplifting culture where we take care of our guests by taking care of our people first
If you’re a passionate professional who thrives in a fast-paced environment and is eager to grow with a company that values hospitality and teamwork, we’d love to hear from you!
Vandelay Companies provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.