What are the responsibilities and job description for the Refurb Shop Service Manager position at Jack Doheny Company?
Rentix Solutions is a newly formed organization created through the merger of Jack Doheny Companies (JDC) and Vacuum Truck Rentals (VTR). Together, we are proud to be one of the nation’s leading specialty equipment rental providers, supporting customers across the water and sewer, electric utility, and environmental markets. As Rentix Solutions continues to grow, we are bringing together the experience, expertise, and strong customer relationships of both organizations to build an even stronger future.
Position Overview
We are seeking an experienced and hands-on service manager to lead daily operations within our vacuum truck refurbishment facility. This role oversees multiple departments, including refurbishment/service, paint, and fabrication. This role is critical to ensure high-quality builds while maintaining efficient workflow, safety standards, and team performance. The ideal candidate brings strong hands-on knowledge of vacuum trucks and extensive experience with major repairs on commercial vehicles, along with proven leadership and team building skills.
Work Environment
This role is based in a fast-paced shop environment requiring regular interaction with equipment and tools. and team members across multiple departments. The service manager should be comfortable working both in the office and on the shop floor.
Key Responsibilities
- Oversee day-to-day operations of the service, paint, and fabrication departments.
- Manage workflow, scheduling, and resource allocation to meet production timelines.
- Ensure all refurbishment projects meet quality, safety, and customer standards.
- Lead, mentor, and develop shop personnel, fostering a culture of accountability, teamwork, and continuous improvement.
- Coordinate with sales, leadership, and parts department to prioritize jobs and meet deadlines.
- Maintain shop efficiency by identifying process improvements and reducing downtime.
- Enforce safety policies and maintain compliance with OSHA and company standards.
- Conduct regular inspections of completed work.
Qualifications
- Strong working knowledge of vacuum trucks, hydraulic systems, pumps, and commercial vehicle systems.
- 5 years of experience in a service, manufacturing, or heavy equipment shop environment.
- Extensive experience with heavy duty truck repair, and fleet maintenance.
- Previous leadership or management experience required.
- Ability to read and interpret blueprints, technical drawings, schematics, and repair manuals.
- Valid driver’s license: CDL a plus but not required.
- Experience with paint shop operations and fabrication process is highly desirable.
- Excellent communications, problem solving, and organizational skills.
- Ability to manage multiple projects and teams at one time.
- Proficient with shop management software or work order systems.
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Dental insurance
- Short and Long Term Disability insurance
- Vision insurance
- Life insurance
- Paid time off
Rentix Solutions: The Way We Work
- Continuously seek innovative ways to improve branch performance and customer satisfaction.
- Foster teamwork, accountability, and open communication.
- Lead with integrity, professionalism, and respect.
- Promote a safe work environment and ensure compliance with company policies and regulatory requirements.
- Deliver exceptional service to both internal and external customers.
Rentix Solutions is an Equal Opportunity Employer