HR Generalist

Position Summary:

Reporting to the Director of Human Resources, the HR Generalist will be responsible for the timely and accurate execution of HR operational activities across a broad range of HR disciplines including:

• Rewards and Recognition
• Operations
• Training

The successful individual will play a significant role in the strategic development and execution of team member engagement and internal communication at JACK Casino Cleveland.

Essential Functions:

Team Member Engagement:

• Service initiative support/implementation
• Partners with the Public Relations team to develop/create the weekly team member communication newsletter.
• Creates property communications for team member engagement, announcements, and other activities as needed
• Employee Community Involvement including JACK Cares initiatives
• Engagement events including Holiday celebrations, Employee feedback/update meetings with leadership, Team Town Halls/Rallies
• Assist with the property engagement activities as needed. i.e. monthly activities, annual activities
• Responsible for project management, establishing and meeting timelines, attention to detail and follow-through.
• Responsible for the execution of the JACK Royalty Rewards Recognition Program
• • Service Milestones – Anniversary (Monthly)
  • Team Member Birthdays (Monthly)
• Assists to maintain all current channels of communication including email, communication boards, Facebook, intranet and back-of-house.

Recruiting & Operations:

• Partners with the Talent Acquisition team to assist with phone screenings, setting up interviews, coordinating new hire orientation, license application review/scheduling
• Assists team with setup/execution with job fairs, employment mixers, etc.
• Act as a backup for HRIS (Human Resource Information Systems) as needed: i.e. password reset, UKG knowledge, mobile app setup, direct deposit, etc.
• Attend weekly property operations meeting to represent HR, and record meeting notes.
• Assists in general office duties; i.e. filing, supply ordering, etc.

Training:

• When needed, assist as back for Training & Development Specialist to facilitate new hire orientation.
• Assist team members with navigating the LMS system to complete any required training as assigned by the property training team.

Knowledge, Skills & Abilities:

• Must be able to work independently.
• Maintains upbeat, positive attitude, friendly and helpful demeanor, positive energy and enthusiasm from one interaction to the next
• Must be able to respond calmly and make rational decisions when handling employee conflicts.
• Respond to visual and aural cues.
• Must be able to work varied shifts, weekends and holidays as needed.
• Ability to simultaneously manage several projects, and not be frustrated by changing priorities and unforeseen obstacles to achieving objectives.
• Ability to work with a high-level of integrity and adhere to Human Resources policies and procedures.
• Must be able to respond quickly to changing demands as needed.
• Ability to speak distinctly and persuasively.
• Must be able to read, write, speak, and understand English

Education and Experience:

• Bachelor’s Degree in Human Resources or related field preferred
• Proficient in Microsoft Office, and experience with Canva
• At least 3 years of human resources experience required
• Experience in hospitality, retail, entertainment or other service business is preferred
• Excellent time management skills, and effectively manages own workload
• Must be 21 years of age.

Required Certification/License;

• Not Required