Install Team Lead

Summary 

The Install Team Lead oversees and supports a team of Temporary Install Team Members during a 13-week traveling installation program within grocery retail accounts. This role is responsible for coordinating in-store merchandising setups, including the installation of hardware and initial product placement for an impulse clip strip program. The position requires regular travel within an assigned territory, adherence to a structured schedule, and direct supervision of team members to ensure consistent execution. This role is temporary with the potential to become a permanent position at the conclusion of the installation program, dependent upon performance. 

Essential Duties & Responsibilities 

• Lead and supervise a team of merchandising install team members across assigned grocery retail locations 

• Coordinate daily schedules, assignments, and travel logistics to ensure timely completion of installations 

• Oversee installation of merchandising hardware, including clip strips and related display components 

• Ensure accurate and consistent execution of product placement according to planograms and company standards 

• Conduct on-site quality checks to confirm displays are secure, compliant, and visually consistent 

• Serve as the primary point of contact for team members, supervisors, and store personnel 

• Train and support team members on installation processes, tools, and reporting requirements 

• Monitor team performance and provide real-time feedback and issue resolution in the field 

• Complete and review required reporting, including photos and installation documentation 

• Troubleshoot and resolve escalated installation or merchandising issues 

• Understand and demonstrate safe work practices at all times to ensure a safe work environment. 

• Comply with all company policies and procedures. 

• Complete special projects and other duties as assigned by supervisor. 

Knowledge, Skills, and Abilities 

• Strong leadership and team coordination skills 

• Advanced attention to detail and ability to interpret and enforce merchandising standards 

• Solid mechanical aptitude for installing fixtures and hardware 

• Ability to prioritize tasks and manage multiple locations and team members simultaneously 

• Effective communication and interpersonal skills 

• Problem-solving skills with the ability to address issues in real time 

• Ability to use manual and power tools 

• Proficiency with mobile reporting tools or ability to learn quickly 

Experience and Credentials 

• High School Diploma or GED or equivalent experience required 

• Must be 18 or older 

• 1 to 2 years previous merchandising, grocery, or retail sales experience preferred 

• Prior experience leading teams, supervising field staff, or coordinating projects preferred 

• Ability to use manual and power tools 

• Flexible availability to accommodate schedule requirements during the 13-week program 

• Ability to move, lift, push, pull, and carry up to 50 pounds constantly and be on feet for 3 to 8 hours consecutively 

• Must have and use reliable transportation 

• Must possess and produce a valid state driver’s license with proof of current automobile insurance coverage, unless utilizing other means of transportation 

• Must have access to and be able to use a smartphone capable of running and using the required applicable company-related software programs and business tasks like ordering, GPS tracking, and time recording. 

• Must be computer literate and able to operate a smartphone or tablet utilizing different applications and the internet for company business, like ordering GPS tracking, and time recording 

• Ability to read, speak, and understand English is required