Position Summary

Develop and provide custom solutions for customers, such as scale inhibitors, corrosion inhibitors, water treatments, paraffin control and acid stimulation for increased productivity and improved supplier relationships. The Account Manager I role is responsible for managing assigned accounts and ensuring consistent, high-quality service and solutions.

Essential Functions

• Manage day-to-day operations for assigned accounts to ensure consistent service and customer satisfaction.
• Maintain working knowledge of product lines, applications, and equipment and their impact on chemical treatment programs.
• Provide sound technical advice and product recommendations through exercise of discretion and independent judgment to customers based on their operational requirements.
• Routinely collect oilfield samples and analyze data to present to customers.
• Build and sustain relationships with both current and potential customers.
• Deliver high-quality customer service by proactively troubleshooting issues, resolving concerns, managing financial and technical portfolios, and communicating wellsite performance updates.
• Always maintain and promote the highest standard of safety.
• Work efficiently both independently and as part of a team.
• Reliable, predictable attendance as required by the position.

Qualifications

• High School Graduate or General Education Degree (GED) is required.
• Bachelor’s Degree in a science discipline is preferred.
• A minimum of four years of previous oilfield sales experience is preferred.
• Forklift certification is preferred.
• A valid driver’s license is required.

Skills & Abilities

• Computer Skills: Have basic computer skills. Efficiently navigate a web browser, follow online instructions, type, and use a mouse.
• Customer Service Skills: Meet internal and external commitments, respond promptly to customer needs, and solicit customer feedback to improve service.
• Work Ethic: Be dependable, trustworthy, truthful, and credible in the workplace. Display a sincere desire to provide service or assistance, follow instructions, and take responsibility for your own actions. Show a commitment to doing the best job possible.
• Physical Abilities: Lift and carry 50 pounds in various packaging. Tip and move 55-gallon drums, weighing up to 600 pounds, with the use of a drum dolly.

Work Environment

Indoors, in an office environment, and outdoors, with driving involved. Employee should be prepared to work in extreme temperatures. Employee must be able to lift and carry 50 pounds, and manual dexterity and mechanical aptitude will be helpful. Frequently used safety equipment includes, but is not limited to: hardhat, safety glasses, hearing protection, work boots, gloves, and an H₂S Monitor as required or needed.

All employees of Jacam Catalyst LLC, and its subsidiaries, are required to adhere to the following:

• Comply with all Federal, State, and Local laws.
• Have fluency in reading, writing, and speaking in English.
• Adhere to guidelines, policies, and procedures as described in the Jacam Catalyst handbook.
• Adhere to Jacam Catalyst’s Drug and Alcohol policy and agree to submit to random drug testing as a condition of employment.

*** This company reserves the right to modify, interpret, or apply this job description in any way the company desires This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. THIS JOB DESCRIPTION IS NOT AN EMPLOYMENT CONTRACT, IMPLIED OR OTHERWISE. THE COMPANY REMAINS AN “AT-WILL” EMPLOYER. Qualified employees who require reasonable accommodation to perform the essential functions of the position should notify the Human Resources Director. ***