Supplier Quality Engineer

At Jabil, we make the world’s best brands better by designing, manufacturing, and delivering end-to-end solutions on a scale. Our Salisbury, NC site supports high-growth cloud infrastructure customers—from server and rack integration to data-center subsystems—where quality, speed, and traceability are non-negotiable.

How will you make an impact?

We are launching a new manufacturing site in Salisbury, NC focused on server systems, racks, and liquid-cooled infrastructure products.

• We are seeking a Supplier Quality leader with proven results standing up supplier quality at a facility from ground zero—creating the processes, developing the team, qualifying suppliers, and driving stable ramp to volume.
• You will lead supplier quality strategy and execution across electrical and fluid handling supply chains.
• You will also manage a team of Incoming Quality Inspectors, establish robust incoming controls and escalation pathways while partnering closely with Engineering, NPI, Operations, and Program Management.
  
  

What will you do?

New Site Build-Out (Ground Zero)

• Stand up the Supplier Quality function for a new facility: governance, SOPs, templates, and operating cadence.
• Establish and deploy PPAP-based supplier readiness expectations aligned to customer requirements and internal standards.
• Build a scalable model for supplier onboarding, qualification, risk tiering, and ongoing supplier performance management.
  
  

Supplier Qualification, Audits & PPAP Execution

• Lead supplier capability assessments and qualification activities (QMS/process audits, special process validation, traceability, calibration, ESD controls as applicable).
• Own supplier PPAP strategy and execution including:
• Design records & change control alignment.
• Process Flow, PFMEA, Control Plan
• MSA/GR&R, capability studies (Cp/Cpk where applicable)
• FAI / dimensional layouts
• Material certs, compliance requirements
• Part Submission Warrant (PSW) approval and supplier readiness sign-off
• Drive supplier corrective actions and verify effectiveness through data and re-validation.
  
  

NPI → Ramp → Sustaining for Servers, Racks & Liquid Cooling

• Partner with Engineering/NPI to identify CTQs and ensure suppliers can meet form/fit/function, reliability, and cosmetic expectations.
• Support quality planning and validation for:
• Servers & Racks: Motherboards and all critical & non-critical components
• Electromechanical: PCBAs, harnesses, connectors, fans, PSUs, subassemblies
• Liquid Cooling Products: cold plates, manifolds, CDUs, pumps, heat exchangers, QD couplers, hoses/tubing, seals
• Ensure supplier processes support leak integrity, cleanliness/contamination control, material compatibility, and thermal performance.
  
  

Incoming Quality & Supplier Performance Management

• Lead Incoming Quality Control strategy: inspection plans, sampling, gage control, inspection work instructions, and disposition workflows.
• Build and manage supplier performance scorecards (PPM/DPPM, escapes, OTD, COPQ, audit performance).
• Lead containment and escalation for supplier issues (stop-ship criteria, sorting, deviations/waivers, MRB support).
  
  

Corrective/Preventive Action & Continuous Improvement

• Drive structured problem solving with suppliers using 8D / A3 / 5-Why / Ishikawa.
• Implement preventive actions tied to PFMEA risk reduction and field/production feedback.
• Drive supplier process improvement focused on yield, cycle time, reliability, and cost of quality.
  
  

People Leadership (Inspectors)

• Lead, coach, and develop a team of Incoming Quality Inspectors (scheduling, training, work allocation, and performance management).
• Build training and certification plans for inspectors (inspection methods, blueprint/GD&T basics, gage use, workmanship standards).
• Ensure consistent execution of incoming inspection and clear escalation to SQE/Engineering.
  
  

How will you get here?

• Startup mindset: structured, fast, practical—build it right, then scale it.
• Strong risk judgement, understands accurate vs must be “good enough to launch safely.”
• Supplier influence without authority can drive action through clarity and standards.
• Strong executive communication: can turn quality chaos into decision-ready updates.
  
  

What Success Looks Like (First 6–12 Months)

• PPAP-based supplier readiness framework deployed for the site.
• Critical suppliers qualified with stable processes and approved PPAPs prior to ramp.
• Incoming inspection system runs smoothly with trained inspectors and clear escalation.
• Reduced supplier escapes and measurable improvement in PPM/DPPM and COPQ during ramp.
  
  

Education:

• Bachelor’s degree in engineering (Mechanical, Manufacturing, Electrical, Industrial, or related).
  
  

Experience:

• 7 years’ experience in Supplier Quality / Manufacturing Quality in complex electromechanical products.
• Demonstrated success building or scaling quality systems at a new site or major facility expansion.
• Strong working knowledge and hands-on leadership using PPAP (PFMEA, Control Plan, MSA, capability, PSW).
• Experience leading supplier audits and driving corrective actions to verified closure.
• Ability to operate hands-on in a manufacturing environment (supplier floor site floor).
  
  

Travel Requirements: Up to 25% to suppliers and partner sites (domestic; occasional international if needed)

Preferred Qualifications:

• Experience with data center hardware, servers, rack integration, or high-performance computing.
• Experience with liquid cooling systems (leak, contamination, corrosion, seal integrity, material compatibility failure modes).
• Working knowledge of ISO 9001 environment and customer audit readiness.
• Lean/Six Sigma (Green Belt ) or equivalent structured CI experience.
  
  

What Can Jabil Offer You?

Along with growth, stability, and the opportunity to be challenged, Jabil offers a competitive benefits package that includes:

• Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options
• 401K Match
• Employee Stock Purchase Plan
• Paid Time Off
• Tuition Reimbursement
• Life, AD&D, and Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Pet Insurance
• Adoption Assistance
• Annual Merit Increases
• Community Volunteer Opportunities
  
  

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