Planning SME (Subject Matter Expert)

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe. How Will You Make an Impact? As a Planning Subject Matter Expert at our Auburn Hills, MI facility, you will serve as the go-to resource for all planning system tools and processes. You’ll provide advanced support, training, and guidance to ensure data integrity, optimize planning workflows, and drive continuous improvement. Your expertise will help maintain corporate consistency and enhance operational efficiency across the Materials department. Location: This role is based on-site at our Auburn Hills, MI facility. What Will You Do? Provide plant-level support for all planning system tools and related issues. Identify opportunities for system enhancements and process improvements. Deliver training for new hires, new functionality, and system upgrades. Coordinate ongoing training and workshops with the SAP Competency Center. Document business processes, policies, and work instructions. Assist in testing, validation, and rollout of new functionality, including plant-level training. Perform daily database refreshes and maintain data integrity across all planning systems. Create and maintain reports using Excel, SAP, Power BI, and Rapid Response. Track and maintain planning metrics weekly; identify trends and improvement areas. Prepare and present monthly PowerPoint updates on processes, tools, metrics, and SAP features. Manage ServiceNow help desk tickets for all functional groups within the plant. Adhere to all safety, health, and security policies. Perform other duties as assigned. Management & Supervisory Responsibilities This role does not include direct supervisory responsibilities but requires strong collaboration and influence across multiple functional teams. How Will You Get Here? Bachelor’s degree preferred. Minimum of 3 years of related experience and/or training. Professional certifications such as APICS or NAPM preferred. SAP experience strongly preferred. Knowledge, Skills, Abilities Advanced knowledge of planning systems and tools. Strong analytical and problem-solving skills. Ability to create and deliver effective training programs. Proficiency in Microsoft Office, SAP, Power BI, and reporting tools. Excellent verbal and written communication skills. Ability to manage multiple priorities and work independently. Benefits Medical, Dental, Prescription Drug, and Vision Insurance with HRA and HSA options 401K match Employee Stock Purchase Plan Paid Time Off Tuition Reimbursement Life, AD&D, and Disability Insurance Commuter Benefits Employee Assistance Program Pet Insurance Adoption Assistance Annual Base Pay Increase Community Volunteer Opportunities BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in. Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law. Accessibility Accommodation If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to Always_Accessible@Jabil.com or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to. #whereyoubelong #AWorldofPossibilities