What are the responsibilities and job description for the Cashier/Customer Service Representative/Barista position at Jabal Coffee House?
Overview
Join our dynamic team as a Cashier, Customer Service Representative, and Barista, where you will be the friendly face that creates a welcoming environment for every guest. In this role, you'll handle retail sales transactions with precision, prepare and serve a variety of non-alcoholic beverages, and ensure each customer experience is positive and memorable. Your energy and attention to detail will contribute to a vibrant café atmosphere, supporting our mission to deliver exceptional service and quality products. This paid position offers an exciting opportunity to develop your skills in food service, customer relations, and retail operations.
Responsibilities
- Process sales accurately using Aloha POS or Micros POS systems, ensuring smooth transactions for all customers
- Prepare a variety of non-alcoholic beverages, including coffee, tea, smoothies, and specialty drinks, adhering to quality standards and food safety protocols
- Provide outstanding customer service by greeting guests warmly, taking orders efficiently, and addressing inquiries or concerns promptly
- Maintain cleanliness of the café area by regularly cleaning equipment, counters, and seating areas in accordance with food handling and safety standards
- Manage cash handling responsibilities accurately during shift changes and daily operations
- Assist with food preparation tasks as needed, ensuring proper food safety practices are followed at all times
- Support retail sales transactions by restocking merchandise and maintaining an organized workspace
Experience
- Previous experience in food service or café environments is highly preferred, especially with barista duties involving coffee preparation and beverage service
- Familiarity with POS systems such as Aloha POS or Micros POS enhances efficiency in processing transactions
- Strong skills in cash handling, basic math, and processing cash transactions are essential for accuracy during busy periods
- Demonstrated ability to deliver excellent customer service with a friendly attitude and effective communication skills
- Knowledge of food safety standards and proper food handling procedures is required to ensure a safe environment for guests and staff
- Experience in retail sales transactions and food industry roles will support your success in this multifaceted position
- Excellent time management skills to balance multiple responsibilities while maintaining high-quality service
This role is perfect for motivated individuals eager to grow their expertise in hospitality, retail sales, and customer engagement. We value energetic team players who thrive in fast-paced environments and are committed to delivering top-notch experiences every day.
Pay: $18.00 - $20.00 per hour
Work Location: In person
Salary : $18 - $20