Restaurant Manager - QSR - Full Time

Role:  Responsible for daily operations of the front-of-the-house functions including appearance, presentation, guest experience and professional leadership and direction to front-of-the-house associates. Adheres to all Company, safety and department policies and procedures.  Fosters teamwork and provides excellent guest service, anticipates guest needs to exceed guest expectations.  Builds brand loyalty by living the JW Marriott Core Values.

SKILLS/QUALIFICATIONS: 

• Minimum of 2 years of previous polished casual or fine dining experience
• Strong and stable work history
• Availability to work a flexible schedule (nights, weekends, and holidays)
• Must be at least 21 years of age
• Basic computer proficiency 

REQUIRED CERTIFICATE/LICENSE:  

• Non-Gaming License
• TAM (Alcohol Awareness)
• Health Card (SNHD)

MAJOR JOB DUTIES:  Duties include, but are not limited, to the following:

•    Assists with staffing level and determining which staff are assigned to each shift
• Manages all employees to maintain high employment quality standards including hiring, training and development
• Enforces safety and sanitary practices and maintenance for front-of-the-house
• Ensures compliance with operational standards, company policies, federal/state/local laws, and ordinances; all health inspections meet required state standards
• Actively participates as a member of the management team
• Responds to guest comments and seeking opportunity to build guest count 
• Sets excellent guest service and work examples
• Demonstrates knowledge of entire menu and preparation

PHYSICAL, ENVIRONMENTAL & OTHER REQUIREMENTS:  

The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment and in other locations throughout the property.  Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise level increases to loud.  A casino environment typically allows smoking.

• Interacts with management, applicants, fellow Associates and/or guests.
• Ability to verbally communicate effectively with guests and coworkers
• Requires prolonged standing, walking and mobility.  
• Requires bending and reaching. 
• Requires transporting, pushing, pulling, and maneuvering items weighing up to 15 lbs.
• Requires lifting items weighing up to 15 lbs.
• Prolonged periods of standing and/or walking  
• Requires eye/hand coordination. 
• Working knowledge of all floors cleaning equipment to include buffers, walk behind scrubbers, strippers. 
• Requires stooping upward reaching.
• Ability to and comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions. 
• Exposure to cleaning chemicals and always requires to use personal protective equipment (PPE)