What are the responsibilities and job description for the Inside Sales Representative position at J & W Heating and Air?
Sales Representative – Phone Closer - HVAC
Location: Jacksonville, FL (On-Site)
Compensation: Base Aggressive Bonus Structure
Top Performers Earn $100K Annually
J&W Heating and Air Plumbing is hiring an Inside Sales team member to support real-time coordination between our HVAC technicians in the field and homeowners exploring repair, replacement, or upgrade options.
This role is focused on sales execution, not cold calling. You’ll work with warm, inbound leads, assisting in presenting and closing estimates over the phone—often while the technician is still on-site. If you can move fast, listen well, and close with confidence, this is a high-reward role.
What You’ll Do
• Engage in live sales coordination with HVAC technicians and homeowners
• Speak directly with customers during active service or estimate appointments
• Guide conversations, confirm next steps, and close jobs over the phone
• Follow up on open estimates and unconverted leads
• Own your assigned call-by-call lane, tracking activity and outcomes
• Consistently meet and exceed sales KPIs and close rate targets
What You’ll Get
• High-income potential: base pay performance-based bonuses
• A full pipeline: no cold calling—just active leads and real-time opportunities
• Full benefits: medical, dental, vision, PTO, and 401(k) with company match
• Ongoing support: daily access to sales leadership and coaching
• Career growth: a clear path for advancement based on performance
What You Bring
• Experience in inside sales, phone-based closing, or customer-facing sales roles
• Strong communication skills and a comfort level handling objections on the fly
• A fast-paced, focused, and highly self-motivated mindset
Apply Today
If you’re ready to turn active service calls into closed deals—and want to join a company where performance is rewarded—apply now at www.jandwheatingandair.com.
Since 1966, our experts have understood that home comfort is your top priority. We entered the HVAC industry committed to providing superior customer service by utilizing the best equipment to address your indoor comfort needs. We strive to exceed expectations and ensure your experience is second to none. Locally owned and Veteran operated, J&W Heating and Air is a full-service, NATE certified, residential HVAC company serving Jacksonville and the surrounding areas.
Our team has helped countless homeowners across the First Coast improve their quality of life with efficient, affordable air quality and comfort solutions.
Salary : $100,000