What are the responsibilities and job description for the Credit Representative position at J. Polep Distribution Services?
J Polep Distribution Services/NCD serves customers in the Northeastern United States as the 4th largest full-line convenience store distributor. Our group of companies have shared nearly identical family values, corporate cultures, and customer-centric philosophies for generations. We work to continue and enhance our legacy of excellence and shared beliefs while providing value-added services and personalized product recommendations that nurture long-term relationships. By employing talented team members who bring their experience, knowledge, and commitment to J Polep Distribution Services/NCD, we can transform and grow not only our business but provide a positive and rewarding environments for all our team members.
Presently seeking a credit representative to join our team. As an entry level representative, you will be responsible for Responding to internal and external enquiries via email, phone and face-to-face. The successful candidate must have a basic knowledge with Microsoft word/excel, computer skills, Superior Communication and writing skills You must have the ability to be highly efficient in the days work given. This position is a great opportunity to gain experience in the fast-paced world of distribution. The ideal candidate is enthusiastic, pays attention to details and is willing to accept new challenges.
Duties/ Responsibilities:
· Prepares, posts, verifies, and records customer invoices and transactions related to the credit department.
· Creates invoices according to company practices; submits invoices to customers.
· Process customer credit in a daily basis.
· Research customer discrepancies with the assistance of the Manager and other credit employees.
· Speak directly with Customers regarding their account and invoices.
· Performs other related duties as assigned.
Required skills/ Abilities:
· Check company email periodically.
· Working directly with customers and/or the Sales Team to obtain information about issues or concerns.
· Great customer service skills
· Basically, knowledge in Microsoft excel and word.
· Basic numeracy skills.
· Proficiency on numeric keypad.
Physical Requirements:
· Prolonged periods sitting at a desk and working on a computer.
Must be able to lift to 15 pounds at times
Pay: $17.00 - $19.00 per hour
Expected hours: No less than 40.0 per week
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
Ability to Commute:
- Chicopee, MA 01013 (Required)
Work Location: In person
Salary : $17 - $19