Project Coordinator / Biller - Bristol, CT (in-person)

Join a Growing Plumbing, Heating, & Air Conditioning Company

We are seeking a highly organized, detail-oriented Project Coordinator / Biller to join our team in Bristol, Connecticut. This position is ideal for someone who enjoys problem-solving, researching information, working with numbers, being a motivational team leader while managing a team, assistanting, and ensuring invoices are completed accurately and on time.

The successful candidate will play a key role in billing operations, accounts receivable management, customer communication, and administrative support. While experience with QuickBooks and Adobe Acrobat is a plus, we are willing to train the right individual who brings strong computer skills, a positive attitude, and a commitment to accuracy.

Key Responsibilities:

• Leading a team of three and managing their work logs to ensure daily goals are consistently met.
• Be a team lead for training new billers and to answer questions.
• Manage new projects assigned to us and follow through to completion.
• Managing the office's daily schedule, work log, and calendar
• Answering phones and emails while keeping track of important emails
• Maintains Email Inbox
• Entering in new orders in Adobe Acrobat and Monday.com
• Be responsible for achieving acceptable numbers of orders in Monday.com
• Responsible to alert the owner of important emails and phone calls
• Answering and directing phone calls while also screening them (low to medium call volume)
• Organizing and maintaining files, both physical and digital
• Print out and file material emails in the pertaining job folders
• Preparing, proofreading, and formatting documents
• Help assist in maintaining and billing our residential customers and small private companies while billing our main client
• Welcoming our guests
• Supporting daily office operations and assisting upper management as needed.
• Entering in billing information to process and generate invoices accurately and in a timely manner, helps bill along the side of the team
• Act as secondary support for Weekly Payroll
• Record checks in Quickbooks / Call past-due customers for payment
• Conduct thorough research (looking up hours and materials) and proofreading of billing documents to ensure accuracy
• Utilize QuickBooks for billing and financial transactions
• Filling in Adobe Acrobat and placing pictures on pdfs (of the job’s work)
• Maintain organized records of billing activities
• Provide exceptional customer service when addressing billing inquiries
• Following up weekly on past due invoices
• Assist as needed in Submitting Sales Tax Exemption Forms and reaching out to vendors
• Puts together training binders when needed
• Takes care of new hire paperwork
• End of the Week Reporting
• Be secondary support for Maintaining office supplies
• Obtains a daily report from each of our workers, who are on the road of what they did
• And various other tasks and projects when the need arises.

Experience:

• Preferred: Proven experience in assisting, managing a small team, customer service, and billing: accounts receivable and billing inquiries
• Strong data entry skills with high accuracy
• Excellent organizational abilities to manage multiple tasks effectively
• Proficient in Microsoft Office suite
• Ability to work collaboratively in a team environment
• Working with saving files of jpegs

We are seeking a candidate who possesses the following qualities:

• Self-Driven and Proactive
• Positive, Helpful, Supportive, Can-Do Attitude, Team Player
• Goal-Oriented and Focused
• Highly Organized
• Detail Oriented
• Expert Computer Skills and Fast, Proficient Typing Skills
• Enjoys Conducting Research and Problem-Solving
• Ability to Multitask Effectively
• Strong Communication Skills for dispatching and coordinating with technicians in the field
• Has nice phone/ email etiquette
• Excellent Problem-Solving Abilities

Additional Responsibilities may include, but are not limited to:

• Carrying out various administrative duties such as filing, typing, copying, binding, scanning, etc.

Work Environment

• In-person position located in Bristol, CT
• Smoke-free workplace
• No phone calls, please

Benefits:

• Paid Time Off (PTO)
• Stable, year-round employment
• Supportive team environment

Pay: $22.00 - $24.00 per hour

Expected hours: 40.0 per week

Benefits:

• Paid time off

Application Question(s):

• What skills or past experience do you have that would help you in this position?

Experience:

• Project management: 1 year (Preferred)
• Management: 1 year (Preferred)

Work Location: In person

Salary : $22 - $24