What are the responsibilities and job description for the Biller position at J. Plumbing Heating and Air Conditioning Inc.?
Join a Growing Plumbing, Heating & Air Conditioning Company
We are seeking a highly organized, detail-oriented Billing Associate to join our team in Bristol, Connecticut. This position is ideal for someone who enjoys problem-solving, researching information, working with numbers, and ensuring invoices are completed accurately and on time.
The successful candidate will play a key role in billing operations, accounts receivable management, customer communication, and administrative support. While experience with QuickBooks and Adobe Acrobat is a plus, we are willing to train the right individual who brings strong computer skills, a positive attitude, and a commitment to accuracy.
Key Responsibilities: Billing & Accounts Receivable
- Prepare, process, and submit invoices accurately and on schedule
- Review billing documentation for accuracy and completeness
- Research job details, service records, and supporting documents to ensure proper billing
- Meet daily billing production goals
- Follow invoices through completion while resolving discrepancies
- Monitor and follow up on past-due accounts and collections activities
- Maintain organized billing and financial records
Administrative Support
- Assist with company email management and professional correspondence
- Update and maintain information within Monday.com
- Support the owner with various administrative projects and daily tasks
- Assist with filing, scanning, data entry, document management, and general office duties
- Help coordinate scheduling and appointment support as needed
Customer & Team Communication
- Communicate professionally with customers, vendors, technicians, and coworkers
- Address billing inquiries and provide exceptional customer service
- Collaborate with team members to ensure smooth office operations
Qualifications:
Required Skills
- Strong problem-solving and research capabilities
- Ability to work independently and stay self-motivated
- Excellent attention to detail and accuracy
- Strong organizational and multitasking abilities
- Basic math and analytical skills
- Professional verbal and written communication skills
- Strong computer proficiency and typing skills
- Proficiency with Microsoft Office and email systems
Preferred Qualifications
- Previous billing or accounts receivable experience
- Experience with QuickBooks (but not necessary)
- Experience with Adobe Acrobat (but not necessary)
- Associate degree or higher
Ideal Candidate Traits
- Self-driven and proactive
- Dependable team player
- Goal-oriented and accountable
- Highly organized
- Positive, professional attitude
- Strong attention to detail
- Enjoys research and problem-solving
- Comfortable managing multiple priorities
Work Environment
- In-person position located in Bristol, CT
- Smoke-free workplace
- No phone calls, please
Benefits:
- Paid Time Off (PTO)
- Stable, year-round employment
- Training and growth opportunities
- Supportive team environment
Pay: $20.00 - $22.00 per hour
Benefits:
- Paid time off
Application Question(s):
- What experience and/or traits do you have that are relevant to this position?
Experience:
- Adobe Acrobat: 1 year (Preferred)
- QuickBooks: 1 year (Preferred)
Work Location: In person
Salary : $20 - $22