What are the responsibilities and job description for the Housekeeper position at J&P Hospitality Management, LLC?
Job Description
Job Title: Housekeeper
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations
JOB SUMMARY:
The Housekeeper is responsible for delivering a clean, safe, and welcoming environment for all guests. This role
focuses on both deep cleaning and maintaining occupied guest rooms for extended-stay guests. Housekeepers
play a key part in delivering the quality standards of the property and ensuring guest satisfaction through
attention to detail and consistent service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Clean guest rooms according to property standards, including floors, bathrooms, kitchenettes, and furnishings.
- Perform deep cleans on rooms after guest departure, including all surfaces, linens, and appliances.
- Replenish linens, towels, toiletries, and other room supplies.
- Remove trash, clean floors, dust surfaces, sanitize bathrooms, and restock housekeeping carts.
- Report room maintenance issues, safety concerns, or damages to the General Manager.
- Ensure housekeeping carts and storage areas are kept organized and secure.
- Maintain cleanliness and sanitation of common areas as assigned (e.g., hallways, stairwells, lobbies).
- Follow all safety procedures, including proper use of cleaning products and PPE.
- Perform other job duties as assigned.
QUALIFICATIONS:
- High school diploma or equivalent preferred.
- Previous housekeeping or janitorial experience a plus but not required.
- Ability to read and follow instructions in English.
- Must be legally authorized to work in the United States without current of future visa sponsorship.
- Employment is subject to E-Verify verification.
EXPECTATIONS:
- Maintain a professional appearance and deliver service in line with company values.
- Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,
- Follow all safety, security, and operational procedures as trained.
- Maintain confidentiality of guest information and company data.
- Demonstrate adaptability in a fast-paced environment with changing priorities.
- Work as part of a team and support shared property goals.
PHYSICAL REQUIREMENTS:
- Must be able to stand, walk, bend, kneel, and climb stairs for extended periods during a shift.
- Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry
- Must be able to use hands and arms for sweeping, mopping, wiping, and other repetitive tasks.
- Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe
- Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability
- May be exposed to cleaning chemicals, odors, dirt, dust, and varying indoor or outdoor temperatures.
- Must be able to perform the essential job functions with or without reasonable accommodation.