Demo

Business Operations Supervisor

J.M. Murray Center, Inc.
Cortland, NY Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 2/17/2026

Job Title

SUPERVISOR: BUSINESS OPERATIONS

Reports to

PLANNING AND PRODUCTION MANAGER

Direct Reports

TEAM LEADERS, PRODUCTION ASSOCIATES

 

FLSA Status: NON EXEMPT

DSP Status: NO

This job description is intended to describe the nature and level of work being performed by employees assigned to this position. It is not to be construed as an exhaustive list of all responsibilities and duties required of the job incumbents.


Full time

To explore the full range of benefits please visit our website www.jmmurray.com 

$22.10-26.85/hour - Placement in the range will be determined based on experience and other factors allowed by law. 


GENERAL SUMMARY

Responsible for daily supervision of employees, scheduling, productivity and work output of assembly and packaging and manufacturing work groups within JM Murray Business Operations.

 

COMPANY STANDARDS

  • Maintain regular attendance and punctuality. This position performs hours onsite, and may perform work at all JM Murray locations, as assigned.
  • Follow all safety rules and regulations; wears and/or uses required protective equipment while working; immediately reports any safety concerns or unsafe working conditions to the Planning and Production Manager.
  • Ensure work tasks are in compliance with the JM Murray mission statement, policies and procedures, professional standards, and applicable governmental laws, regulations, rules and standards.

 

ESSENTIAL FUNCTIONS

  1. Coordinate appropriate staffing levels utilizing appropriate labor resources to meet the production goals and standards. This includes individuals who receive pre-vocational services.
  2. Provide direction to team leaders and workers regarding assignments for particular production operations. 
  3. Reviews and monitors all jobs and provides ongoing direction as needed, to ensure they finish on time and as specified. Work with team leaders to address issues when they arise with the goal of minimum disruption.
  4. Perform data entry in EPICOR related to issuing and returning materials to and from jobs. Review and close all jobs within work area. 
  5. Communicate with Warehouse and Manufacturing Supervisors regarding schedule status, delivery details, inventory status.  Maintain material inventory in assigned areas.
  6. Maintain FDA required documentation and operating standards.   Reconcile all FDA controlled liquid fill work.
  7. Assist Sales Department regarding standard operating issues.
  8. Maintain a safe and organized production area for all employees and individuals by daily monitoring and providing retraining as needed.
  9. Works with Facilities Maintenance to maintain equipment within area and to perform and oversee routine equipment maintenance and adjustments. 
  10. Operates equipment including but not limited to pallet jacks, shrink wrappers, digital scales and other similar equipment.   
  11. Work with Vocational Services Manager and staff to support the delivery of pre-vocational services to individuals by providing feedback, observations, and recommendations.  
  12. As assigned, assists with the activities necessary to create, maintain, and review engineered time studies in a manner which complies with the 14c Special Wage Certificate/Commensurate Wage program.
  13. Review, correct, and approve labor entries as necessary for accuracy of reported hours and quantities, within the required time frame for payroll processing.
  14. Assists with hiring of employees necessary to provide services, ensuring that the most qualified applicants are selected for open positions. Participates in the decision making with regard to employees who require disciplinary actions and/or terminations.
  15. Provides ongoing feedback, coaching and supervision to Team Leaders and employees with regard to job performance; completes timely performance reviews according to company expectations and time frames.
  16. Reviews time cards for Production employees according to the JMM payroll schedule. Approves time cards according to JM Murray policies and procedures.
  17. Attends all required and requested training and meetings, and maintains updates and certifications for required training as assigned.
  18. Ensures Team Leaders and employees receive required training and maintain up to date trainings and certifications, as assigned.
  19. Conducts self in a manner as to always contribute to maximum individual growth and in accordance with all regulations, the Code of Ethics and Company policy and procedures. Represents JM Murray and the JM Murray mission in a positive manner, treating people with respect and dignity.
  20. Performs additional duties and responsibilities, as assigned. 

COLLABORATION

INTERNAL 

JM Murray Operations and Administrative Staff and Management

EXTERNAL

EDUCATION and EXPERIENCE

High School diploma or GED with 3 years experience in a dynamic manufacturing and production environment is desired 

KNOWLEDGE and SKILLS

Sound decision-making skills and judgment

Working knowledge of planning/job management using ERP/MRP systems 

Proficiency in Microsoft Office Suite and data entry

Excellent organizational and time management skills

Excellent verbal and written communication skills

Flexibility to manage and adjust to changes in priorities and assignments in a fast paced environment       

Ability to meet deadlines and produce work according to established time frames


WORKING CONDITIONS

Job assignments may take place indoors and outdoors, with exposure to environmental conditions including rain, snow and cold weather.

 

PHYSICAL REQUIREMENTS

Job-related physical abilities an individual must possess in order to perform the job in a satisfactory manner.  In some cases accommodations may be made in accordance with JM Murray policy and with our mission.

 

0-24 %

25 -49 %

50 -74 %

75 –100 %

Standing/Walking/Mobility: Must be able to stand to operate equipment; mobility to embark and disembark from equipment.

 

 

 

 

X

Environmental Conditions: Must be able to work in an environment that includes, but is not limited to noise, cold, heat and odors.

 

 

 

 

External Conditions: Must be able to work in a position requiring exposure to the weather conditions.

 

X

 

 

 

Lifting:  Must be able to lift unaided, at least 10lbs

 

 

 

X

    Must be able to lift unaided, from 11-30lbs

 

 

 

X

    Must be able to lift unaided, from 31-70lbs

 

 

X

 

      Must be able to lift unaided, from 71-100lbs

X

 

 

 

                  Must be able to lift unaided, over 100lbs

X

 

 

 

Manipulating /Grasping/Feeling: Must be able to write, type, and use office and/or other equipment and handle materials.

 

 

 

 

 

X

I have reviewed this job description and I understand all of my job duties and responsibilities. I am able to perform the essential functions as outlined. I understand that my job may change on a temporary or regular basis according to the needs of my department without it being specifically included in the job description. I have discussed any questions I may have about this job description prior to signing this document.

 

 

 

___________________________________________________________  

PRINT NAME

 

___________________________________________________________    _______________________

SIGNATURE                                                                                                DATE

Supervisor-Business Operations             V2020.10.06

Salary : $22 - $27

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