What are the responsibilities and job description for the Operator - 2nd Shift position at Marketing.com?
COMPANY
Marketing.com brings together people from diverse personal and professional backgrounds to create a technology-centered, people-powered culture that is constantly evolving and redefining how marketing is done. Our team members bring to work a combined history of dedication, service and being the best at what they do—everyday. With over 30 production facilities in the US (and growing!), we provide comprehensive digital marketing services, commercial printing, warehousing & fulfillment, direct mail marketing, sign manufacturing & fabrication, and promotional products. We are expanding at warp speed and are adding to our team – from our sales office and shop floor locations to our remote online team members. We are a diverse, creative, and passionate crew who is always looking to discover and implement fresh, innovative ideas and make some pretty amazing things.
JOB SUMMARY
The Operator 1 will complete tasks related to the accurate and timely completion of orders per customer specifications using a variety of desktop publishing equipment and integrated software packages under the direction of the Prepress Lead. As an entry level on-the-job training position for skill, this may include receiving, evaluating, and modifying more complex customer files, and the learning of new techniques on specific skills and procedures.
ROLES AND RESPONSIBILITIES
- Uses various desktop publishing and proprietary software packages to prepare customer files for printing.
- Reviews work orders to insure conformity to written and verbal instructions.
- Coordinates customer supplied art with sales personnel for reach order.
- Communicates order problems with supervisor, customer service representatives and sales staff.
- Advises customer regarding format and technical issues for best quality printing.
- Documents order actions and customer contacts clearly and concisely. Follows department procedures.
- Provides feedback and suggestions to supervisors about current or future workflow problems or needs.
- On-the-job training entry position for technician position.
- Must be at work on time as scheduled. Must be willing to work nights, weekends and overtime
- Ability to work in a busy work center performing multiple tasks simultaneously.
- Setting and Achieving Goals – Self Starter.
- Detail Orientation - Strives to do well and continuously attempts to consistently meet set standards in manufacturing, area cleanliness and overall department success.
- Initiative - Identifies and acts upon opportunities to increase quality of own work and maximize efficiency and productivity of the department.
- Comply with work and safety rules. All other duties assigned by Plant or PrePress Manager
BASIC QUALIFICATIONS
H.S. diploma or equivalent, Associate's degree preferred.
Minimum required experience is 2 years related experience.
Excellent working knowledge of current graphic arts software, Macintosh layout, Windows platform and design applications, i.e. Prinergy, Quark Xpress, Indesign, etc…
Requires a strong understanding of composition and prepress operations
Previous experience or training in computer-to-plate technology preferred.
Preferred Skills
Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data. Ability to write simple reports and general business correspondence. Ability to effectively present information and respond to questions from management, customers and employees.
Mathematical Skills – ability to add subtract, multiply and divide all units of measure, using whole numbers, common fractions and decimals. Compute rates, discounts, count inventory, and percentages. Calculate volumes, weights and measures. Ability to apply concepts of basic algebra and geometry.
Work Planning, Organization & Execution – Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Able to interpret instructions furnished in written, oral, diagram or schedule form.
Maintains confidentiality at all times
PHYSICAL REQUIREMENTS
- Normal, no adverse or hazardous conditions. Warehouse and plant with exposure to dust, noise and fumes. Walking and standing 100% on concrete flooring.
- Position requires grasping and utilizing manual dexterity including hand/finger coordination and the utilization of color vision.
- The employee is exposed to moving mechanical parts, fumes, toxic chemicals and heat.
- The noise level in the work environment is usually moderate to loud.
- Lift up to 50 lbs; lift up to 100 lbs with assistance occasionally.
- Ability to use computer and calculator.
- Ability to sit (5%), stand (55%), walk (20%), kneel/squat (10%) and bend (10%) for eight hours.
Our Company offers a competitive salary and comprehensive benefits package including but not limited to medical, dental, vision, life insurance, short & long-term disability, 401k, PTO, and Company-paid holidays.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.