What are the responsibilities and job description for the Part Time Sales Associate position at J. Jill?
Company Description J.Jill is a national lifestyle brand offering apparel, footwear, and accessories designed to support customers in living a full life with comfort and ease. The brand focuses on simple, thoughtful, and inspired style, creating products that reflect its core ethos: keep it simple and make it matter. J.Jill provides a high-touch customer experience through more than 200 stores nationwide and a robust ecommerce platform. The company is headquartered outside Boston and is dedicated to celebrating and serving a diverse customer base through inclusive, welcoming retail environments.
Role Description The Part Time Sales Associate role at J.Jill is an on-site position located in Natick, MA. This role focuses on delivering an engaging, personalized customer experience by welcoming shoppers, understanding their needs, and offering product recommendations aligned with J.Jill’s brand values. Day-to-day responsibilities include assisting customers on the sales floor, maintaining visual standards, processing transactions, handling returns and exchanges, and supporting fitting room and back-of-house activities such as replenishment and inventory organization. The Sales Associate also contributes to achieving store sales goals through product knowledge, suggestive selling, and participation in in-store promotions. This is a part-time role that may require flexible scheduling, including evenings, weekends, and holidays.
Qualifications
- Customer service and retail sales skills, with the ability to build rapport and provide an elevated in-store experience.
- Cash handling and point-of-sale (POS) system skills for accurate transaction processing and returns.
- Merchandising and visual presentation skills, including maintaining displays, signage, and overall store appearance.
- Communication and interpersonal skills to collaborate with team members and interact effectively with a diverse customer base.
- Time management and organizational skills to balance customer support, restocking, and housekeeping tasks.
- Ability to stand for extended periods, move merchandise, and perform light physical tasks as required in a retail environment.
- Prior retail or customer-facing experience is preferred but not required; willingness to learn and adapt is essential.
- Availability to work a flexible part-time schedule, including weekends, evenings, and peak retail periods.