Representative - Inside (Sales - Inside Sales)

Job Description Posted Friday, August 15, 2025 at 12:00 AM GENERAL SUMMARY: Sells beer and other beverages to assigned on/off premise accounts in order to meet Company objectives for volume and distribution. Assigned to handle any customer problems and complaints and try to troubleshoot these concerns. Essential Duties And Responsibilities: Reviews daily route sheets in order to prepare for daily on-premise sales calls. Sells draft and other packages to Inside Sales accounts. Quotes prices to retailers for orders ensuring pricing is appropriate. Discusses any special deals or promotions with customers. Turns in signs, displays and other thematic P.O.S. when necessary. Places calls to Inside Sales accounts in order to obtain orders. Completes order forms and enters data into computer to determine total cost for customer. Handles customer problems or complaints. Communicates with On-Premise Sales Manager/Director on a consistant basis to discuss sales objectives, competitive activity and resolve customer problems. Sends POS with appropriate drivers to be delivered to Inside Sales customers. Assists with checking to ensure daily deliveries were made. Works overtime when required. Opens new account and sets up scheduled line cleaning, if necessary. Completes daily maintenance of call logs and times. Additional Duties And Responsibilities: Performs any additional duties and special tasks assigned by the On-Premise Sales Manager/Director. Foundation Knowledge, Skills, and/or Abilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to interact with customers positively. Possesses good phone skills. Exhibits an appropriate level of patience and tact when dealing with customers’ questions and complaints. Displays a high energy level. Possesses effective sales techniques and skills. Verbally expresses oneself with the intent of influencing the behavior and decisions of others. Able to close a sale. Able to communicate clearly and effectively verbally and in writing. Able to listen actively to others. Possesses strong customer service skills. Able to effectively manage and prioritize tasks and time. Possesses intermediate computer skills. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must use own means of transportation (i.e. vehicle) to get from account to account in order to servicecustomer accounts/venues. Must be able to regularly unload product (case of beer), which averages to 40 lbs., but can weigh up to a maximum of 49 lbs. from delivery vehicle and transport into customer accounts. Must be able to push/pull/lift kegs on a regular basis which average 170 pounds and can weigh up to a maximum of 186 pounds; you must be physically capable of routinely performing lifting at those weight levels and transporting product into customer accounts. Requires ability to move easily around account premises in order to inventory current stock levels and display P.O.S. Able to rotate product in coolers and on shelves. Able to maneuver a two-wheel dolly effectively. Educational/Vocational/Previous Experience: High School diploma or GED preferred. Minimum of 1-2 years sales or customer service experience preferred. Valid Class D driver’s license required. Working Conditions: Normal office environment. Regular exposure to extreme temperatures, outside weather conditions, including wet and/or humid conditions, and risk of electrical shock. Occasional exposure to fumes, high places, and loud noise. Job Details Job Family Representative - Sales Job Function Sales Pay Type Hourly Hiring Min Rate 18 USD Hiring Max Rate 22 USD