What are the responsibilities and job description for the Patient Coordinator position at J & J Staffing Resources?
Our client, a specialty dental practice in Wilmington, DE, is looking for an organized, personable, and customer-focused Dental Patient Coordinator to join their team. This is a full-time, temp-to-hire role offering competitive compensation based on experience.
Schedule: Monday-Friday, no weekends
Responsibilities
- Welcome patients and complete check-in procedures with a positive, professional attitude
- Answer incoming calls, assist with questions, and manage the appointment schedule
- Verify insurance coverage and secure any required authorizations
- Process payments, including co-pays and outstanding balances
- Maintain accurate and confidential patient information in accordance with HIPAA guidelines
- Keep the daily schedule running smoothly by managing patient flow
- Collaborate with clinical staff to support efficient office operations
- Communicate with patients regarding follow-up care, reminders, and scheduling needs
- Ensure the front desk and waiting area remain clean, organized, and presentable
Skills
- High school diploma or equivalent
- At least 5 years of front desk or customer service experience (dental or medical setting preferred)
- Knowledge of dental terminology, procedures, or insurance is a plus
- Experience with dental office software (such as Dentrix, Eaglesoft, or Open Dental) preferred
- Strong communication skills and the ability to multitask in a fast-paced environment
- Professional presentation and excellent attention to detail
- Bilingual in English and Spanish is a plus, but not required
If you are interested in signing up with J & J Staffing Resources today, please copy and paste the link below into your web browser to get started.
https://hrcenter.ontempworks.com/en/JJStaff