What are the responsibilities and job description for the Courtesy Clerk position at J & J Minnetrista Op Co Inc?
Description
Summary
Mackenthun's Courtesy Clerks are responsible for performing Courtesy Clerk duties and responsibilities according to department standards and processes.
Mackenthun's Courtesy Clerks promote our Exceptional Experience by greeting every customer and offering assistance.
Essential Duties & Responsibilities
Safely and efficiently retrieve carts from the parking lot, remove debris and dry carts as needed.
Assist customers who wish to have their groceries bagged, ask if they prefer paper or plastic, and then properly and efficiently provide this service.
Maintain a sufficient stock of paper and plastic bags at each check lane.
Maintain a neat, clean and organized cart room and check lane area.
Assist the customer service team with store cleaning and sanitizing, keeping sanitation logs up to date.
Courtesy Clerks are expected to take initiative in performing routine building maintenance including but not limited to:
- Cleaning restrooms
- Clean rugs
- Shoveling snow
- Cleaning store entrance and exit
- Sweeping and mopping floors
- Cleaning shelves and/or display cases as needed
- Properly emptying waste and recycling receptacles
- Facing shelves and stocking product during down time, as needed
Other Duties
Other duties as assigned.
Requirements
Qualifications
Minimum age: 14 Years Old
Must be at least 16 years old to work past 7 PM, during the school year.
Must be able to work evenings, weekends and holidays.
Must be able to work independently and as a team, have solid problem-solving skills, and excellent decision making capabilities.
Ability to prioritize with focus on customer service.
Must be willing to learn the characteristics and qualities of the products and services Mackenthun's offers.
Must express a positive and friendly attitude, focus on customer needs and provide exceptional customer service.
Perform duties in a manner that safeguards company equipment, resources and image.
Must be able to effectively speak, understand and write the English Language. Must be able to communicate professionally and respectfully with manager, co-workers and customers.
Physical Demands
Constant standing/walking/seeing/hearing for long periods of time.
Frequent bending at the waist, repetitive motions, reaching arm's length, reaching above shoulders and below the waist, handling, crouching/stooping/kneeling, climbing stairs, lifting, carrying, pulling and pushing up to 75 lbs.
Need to be able to define colors, read at close and distant range, perform repetitive motions.
Training
Training provided on proper and efficient bagging techniques, motorized cart retriever, facility maintenance procedures, personal safety and harassment prevention.
Equipment Used
Ladder and step stools, shovel, broom, mop, vacuum cleaner. (Age restrictions apply.)
Work Environment
Indoors and outdoors, hot and cold temperatures, occasionally in rain or snow.
Smoke-free facility in a team oriented, multifaceted fast paced environment.
Exposure to cleaning chemicals.
Salary : $12 - $12
