Wellness Director

Trilogy® at La Quinta

Spectacular mountain views allowing active days and quiet evenings.  The community combines active adult lifestyle choices including golf, fitness center, pools, on-site spa and Café Solaz along with two club houses.

Where: Located on the southern edge of La Quinta, California.

Pay: $75,000-$80,000 annual

Benefits:

New management full-time team members working 30 hours or more per week, will be eligible for the Company medical, dental and life insurance plans the first of the month following the first day of full-time employment.

Full-Time team members are eligible to accrue Paid Time Off (“PTO”) in accordance with the Company policy at a rate of 120 hours per year.

Full-Time team members are eligible for 7 paid holidays annually.

All team members 21 years and older are eligible to participate in the J.F. Shea Co., Inc. 401(k) plan after completion of 30 days of service.

POSITION OVERVIEW:

The Wellness Director oversees the daily operations of the Wellness Center, including strategic planning for marketing and sales, hiring, training and supervising staff, processing payroll, and facility management and maintenance.  This position reports to the Club General Manager.

KEY RESPONSIBILITIES: 

• Ensure the BlueStar Experience” for members and guests by modeling and maintaining the standards set in the BlueStar 10 and adhering to BlueStar Resort & Golf (BSRG) and facility policies.
• Oversee daily operations of the facility with emphasis on guest service, cleanliness, safety, fiscal responsibility (i.e., staffing, payroll, expenses, and revenue generation), team guidance, and support for the BSRG vision.
• Provide hospitality to members and guests and support to staff when needed.
• Collaborate with staff to create and implement monthly sales promotions and strategies as outlined in the marketing plan; review weekly reports for retail and services. 
• Lead and motivate staff to achieve goals and exceed member expectations. 
• Continually develop programs and services for members.
• Annual review of facility operations manual to consider policies, procedures, and facility maintenance.
• Create the annual budget with the Club General Manager and ensure expenses are within budgetary limits and the established financial goals.
• Implement proper inventory and purchasing procedures; submit purchase orders to the Club General Manager for approval.
• Prepare payroll and financial reports in accordance with BSRG policy.
• Assist in developing monthly client reports.
• Oversee employee recruiting, hiring, training, and employee review and development.
• Monitor facility upkeep and work with the management team to correct or upgrade any conditions that are not safe or in keeping with the Club’s resort image.
• Oversee pool operation, including staff, supplies, and sanitation.
• Coordinate operation of seasonal pool bar with appropriate Food & Beverage outlet, if applicable.
• Expand the boundaries of the Club and reach out to other activity outlets, centers, and community activities.
• Other duties and responsibilities may be assigned.

PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our BlueStar core values:
  • Honesty and Integrity
  • Respect for the Individual
  • Teamwork
  • Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• Bachelor’s degree preferred.  
• Three to five years’ leadership experience in a Wellness, Health Club, Fitness Club, or Spa environment, with minimum of three years supervisory experience required.
• Specialized training in community management with credentials is highly desirable.
• Certified Pool/Spa Operator (CPO®) certification, if required by the facility.
• Knowledge of retail operations and inventory systems required.
• Computer literate with proficiency in Microsoft Office.
• Club management system or other retail or database software experience a plus.
• Current First Aid, CPR/AED certification, and other safety certifications, as required by the Club.
• Knowledge of professional spa services and treatments preferred.
• Knowledgeable about financial forecasting and budgets with ability to create and maintain effective financial accountability to the company and ownership.
• ·Ability to calculate figures and amounts such as discounts, interest, commissions, portions, and percentages.
• Ability to write routine reports and correspondence.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals, financial reports, and professional journals.
• Must have planning, problem-solving, decision-making, delegation, time management, supervisory and employee development skills.
• Must have excellent written and verbal communication skills, with an ability to respond to the needs and requests of staff members, guests, and the community association.
• Must demonstrate initiative—ability to think, work, and make independent decisions, based on sound judgment.
• Must be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule to include evenings and weekends, with limited travel as required.
• Valid driver’s license may be required.

WORK ENVIRONMENT: 

This position generally operates in a professional indoor environment with some exposure to   weather conditions, and occasionally native wildlife, when outdoors on the facility grounds.  There is routine use of standard office equipment, such as computers, phones, copy and fax machines.  The noise level in the work environment is usually moderate.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to hear, see, speak clearly and understand the speech of another person, sit, stand and walk (occasionally for an extended period), use hands to fingers, handle or feel, bend, and reach with hands and arms.  The employee must be able to occasionally lift and/or move up to 20 pounds. 

BLUESTAR RESORT & GOLF IS AN EQUAL OPPORTUNITY EMPLOYER

Salary : $75,000 - $80,000