What are the responsibilities and job description for the Sales Assistant position at J.F. Shea Family of Companies?
Shea Homes Houston
POSITION: Sales Assistant
Reports to: VP Sales and Marketing
Department: Sales, Shea Homes Houston
Location: Community - Woodhayvn
FLSA Status: Non-Exempt, Hourly
Summary:
Under the direct supervision of the VP of Sales and Marketing and the Sr. Community Representative, this position includes all of the responsibilities of the Sales Assistant Job.
Essential Duties and Responsibilities:
• Supporting the Community Sales Consultant in a variety of critical administrative tasks.
• Timely opening and closing of sales office.
• Greets customers and assists them intelligently and professionally.
• Works closely with field manager to become knowledgeable about the homebuilding process.
• Follows up with customer concerns and questions in a timely manner.
• Maintains, improves, and updates the sales office.
• Ensures models and surrounding area is clean and orderly.
• Ensures all supplies are stocked.
• Learn Salesforce system and mange input of prospect information into follow up System.
• Input all home information into MLS system.
• Jointly assists in prospect follow up as directed by the Senior Community representative.
• Review and/or provide 100% complete and accurate purchase and sales agreements every time. Provides excellent customer service.
• Ensures the safety and security of customers while on site.
• Assists with other projects as assigned.
Performance Standards:
Works under limited supervision and on own initiative performs standard and advanced customer service duties. Must be able to work successfully in a team environment.
Knowledge/Experience:
• High school diploma or equivalent.
• 4 years customer service experience.
• Computer literate in MS Suite, Excel, Word, and Outlook and PowerPoint.
• Mortgage and/or real estate experience helpful.
Skills/Abilities:
• Ability to recognize and identify civil (plot plans) details and explain to all Members.
• Excellent written and verbal communication skills.
• Sound judgment and problem-solving skill.
• Appropriate fit for Shea Homes Houston culture a must.
Physical Demand/Work Environment
The physical demands and work environment characteristics described herein are representative of those that must be met by an employee to successfully perform the essential functions of the job.; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to communicate verbally and in writing, stand, walk, and sit. Must be comfortable working at an active construction site.
Shea Homes is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.
EOE/M/F/D/V