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Escrow Coordinator

J.F. Shea Family of Companies
Charlotte, NC Full Time
POSTED ON 12/17/2025 CLOSED ON 1/17/2026

What are the responsibilities and job description for the Escrow Coordinator position at J.F. Shea Family of Companies?

Escrow Coordinator

Summary

This position is responsible for reviewing and processing all new buyer Purchase Agreement paperwork generated by Community Representatives, Escrow Officer, Design Center and Lender Agent to ensure that all sold homes close escrow in a timely manner.

Essential Duties and Responsibilities

  1. Gather information for Purchase Agreement and establish checklist of required documentation for each community.

  2. Daily communication with Community Representatives, Loan Officers and Escrow.

  3. Process lender required documentation.

  4. Analyze and process Estimated Closing Disclosures and final documents.

  5. Prepare Check Requests (when applicable).

  6. Process department bank deposits.

  7. Process cancellations and deposit refunds.

  8. Process miscellaneous paperwork with regards to Purchase Agreement documents.

  9. Process Grant Deeds for signature and Notice of Completions to escrow.

  10. Set-up all new community lot files.

  11. Review, execute and scan/save all Purchase Agreement contracts, Addendums and forward necessary documents to Escrow.

  12. Coordinate with sales/escrow/mortgage daily to update escrow status with most current information.

  13. Data input, extraction, reporting (Salesforce, Enterprise One, CMS).

  14. Support phase release and pricing process.

  15. Tag all PSA and community documents for DocuSign signatures.

  16. Audit all closed lot files.

  17. Prepare instructions to Escrow for Master Marketing Fee calculation.

  18. Check Estimated HUD settlement statements for accuracy.

  19. Attend the weekly sales meeting/workshops.

  20. Audit the Restatements for all closing units and forward to Escrow.

  21. Other duties/projects as assigned.

  22. Responsible to schedule walk through and home delivery dates with buyer, escrow, lender, and Shea team.

 

Skills and Abilities

 

  1. Requires 3-5 years previous experience within the Escrow, Title, Mortgage, or Real Estate Development.   Undergraduate college degree preferred.

  2. Understanding of Sales and Marketing, DRE, bond exoneration and purchasing processes.

  3. Project a high-level positive attitude, professional image and responsiveness.

  4. Demonstrate initiative, ability to think, work and make independent decision based on sound judgment.

  5. Must possess computer knowledge in MS Office, which would include Microsoft Office Suite, Word for Windows, Excel, Microsoft e-mail, (AS400, E1, Buyer Application and Sales Force a plus).

  6. Good oral and written communication skills.

  7. Ability to work well under pressure, with the ability to plan, juggle multiple projects and prioritize responsibilities in order to consistently meet deadlines.

  8. Must be proactive, responsive, coachable and possess a flexible attitude.

  9. Ability to work successfully in a team environment is essential.  Must have strong customer focus and be responsive to co-workers.

  10. Ability to learn new software, computer programs with relative ease is a must.

  11. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. 

  12. Ability to write routing reports routine reports and correspondence.

  13. Ability to speak effectively before groups of customers or employees of organization.

  14. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.

  15. Ability to apply concepts of basic algebra and geometry.

 

Physical Demands and Work Environment

 

The physical demands and work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk, hear, walk, sit and occasionally is required to stand.  The associate must occasionally lift and/or move up to approximately 25 pounds.

The noise level in the work environment is usually quiet to moderate.

Salary.com Estimation for Escrow Coordinator in Charlotte, NC
$51,810 to $69,266
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