Dispatcher

At JDH and each of our subsidiaries, we know that agriculture is about more than moving commodities—it’s about connecting people and building relationships that matter. Founded in 1886 and proudly family-owned for five generations, our deep roots in the industry enable us to manage grains, co-products, animal feed, and feed ingredients effectively. With an extensive transportation network, we connect supply and demand across the U.S., Canada, Mexico, and Asia. We are committed to delivering reliability, value, and innovation, while providing a supportive and safe workplace where our team can thrive and grow.

Job Summary:

The Dispatcher is to manage and coordinate the schedules to ensure full coverage at all times in freight executions with an emphasis on generating maximum revenue in deliveries of commodities and/or manufactured agricultural products to our customer base. The successful Dispatcher will also incorporate the JDH Culture in his/her daily routine while recruiting and dispatching Outside Haulers (OSH) to execute loads as needed.

Essential Duties and Responsibilities:

• Coordinate delivery schedules according to such factors as truck capacity, least cost mileage, and loading/unloading times.
• Monitor delivery progress and adjust schedules as needed.
• Maintain accurate records of all dispatch activities.
• Executes loads out of designated origins from the Commodity Group Traders. Communicate with traders on new pickup/delivery locations and verify freight rates.
• Work closely and communicate with traders and customers to ensure timely delivery.
• On-call responsibilities are an essential component of this role, must be available to provide support during designated on-call periods, including nights and weekends.
• Drive a culture of safety, accountability, opportunistic curiosity and contributes to creating an environment where people want to work.
• Other duties as assigned.

• High school diploma or equivalent.
• Previous experience in dispatching or logistics required.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficient in computer software programs such as Microsoft Office and dispatch software.
• Knowledge of transportation regulations and requirements.

Physical Demands:

• Frequent sitting, use of computer, communication via telephone
• Ability to navigate an office environment.
• Regular and predictable attendance in office or site location.
• Position requires on-call availability, including evenings, weekends, and holidays, as part of a rotating schedule.