What are the responsibilities and job description for the Full Time Assistant Store Manager position at J.Crew Factory?
Company Description J.Crew Factory offers a fun, engaging shopping experience with exclusive collections of colorful, classic styles at accessible prices. The brand provides a wide range of options and fits, including unique accessories that are not available elsewhere. Preppy-inspired outfits are central to its identity, making it easy to get dressed for work, weekends, or family vacations. J.Crew Factory carries styles for the whole family and delivers value with frequent deals available around the clock. Team members help customers enjoy fashion that is both stylish and affordable.
Role Description The Full Time Assistant Store Manager at J.Crew Factory in Ledgewood, NJ is an on-site role responsible for supporting daily store operations and delivering an exceptional customer experience. This role assists with leading and coaching the sales team, ensuring strong customer engagement, and maintaining visual merchandising standards. The Assistant Store Manager helps manage opening and closing procedures, monitors sales performance, and supports inventory control, including receiving, stocking, and loss prevention. This position also contributes to scheduling, training, and performance feedback, while promoting a positive, inclusive work environment aligned with J.Crew Factory brand values. The role works closely with the Store Manager to drive store goals, uphold operational policies, and ensure a clean, well-organized shopping space.
Qualifications
- Retail leadership and supervision skills, including experience supporting or managing sales teams in a store environment.
- Customer service and communication skills, with the ability to build rapport, resolve issues, and create a welcoming experience for diverse shoppers.
- Sales and merchandising skills, including familiarity with visual standards, promotion execution, and basic sales reporting.
- Operational and organizational skills, such as handling cash procedures, inventory processes, and maintaining a safe, orderly store.
- Ability to work a full-time schedule with flexible hours, including evenings, weekends, and holidays as needed.
- Strong problem-solving skills, attention to detail, and reliability in following company policies and procedures.
- Previous retail or customer-facing experience preferred; experience in fashion or apparel is a plus.
- High school diploma or equivalent; further education in business, retail management, or related fields is beneficial.