Receptionist Office Assistant

For more than 131 years, J.C. Newman Cigar Co. has been crafting some of the world’s most respected cigars. Located in the heart of historic Ybor City, our restored historic building features a three-level cigar museum, interactive theater, hand-rolling room, factory store, and private event space. Guests from around the world visit us to experience Tampa’s cigar heritage, much like they would a winery, brewery, or distillery.

We are seeking a friendly, professional, and highly organized Receptionist – Office Assistant to serve as the first point of contact for our company. This position plays a vital role in creating a positive first impression for customers, vendors, suppliers, and visitors while providing administrative support to multiple departments across the organization. The ideal candidate is a self-starter who enjoys helping others, thrives in a fast-paced environment, and can effectively balance customer service with administrative responsibilities.

What You Will Do

As the Receptionist – Office Assistant, you will be responsible for managing incoming communications and supporting office operations across the organization. Your primary responsibility is to ensure callers, visitors, and internal team members receive professional, timely assistance while helping departments maintain efficient administrative processes.

You will:

• Serve as the first point of contact by answering and directing incoming calls with professionalism and exceptional customer service
• Receive, sort, and distribute incoming and outgoing mail and correspondence daily
• Review, verify, and process expense reports for payment
• Support the Accounting Department with customs documentation and related administrative tasks
• Assist Accounts Payable by scanning, organizing, and processing check payments
• Assist Factory Administration in verifying daily production data and preparing reports
• Support Accounts Receivable by processing incoming payments and maintaining accurate records
• Provide administrative and clerical support to multiple departments and assist with special projects

Who You Are

• Customer-focused and committed to providing outstanding service
• Friendly, professional, and confident when interacting with others
• Highly organized with strong attention to detail
• Able to manage multiple priorities and meet deadlines in a fast-paced environment
• A self-starter who takes responsibility and works independently
• Dependable, collaborative, and eager to support team success

Qualifications

• High School Diploma or equivalent GED required
• Minimum three (3) years of experience as a receptionist, administrative assistant, or similar office support role
• Strong verbal and written communication skills
• Clear and professional speaking voice with excellent telephone etiquette.
• Ability to read, write, and speak English
• Spanish-speaking ability is a plus
• Proficiency with Microsoft Office applications, including Excel and Outlook.
• Strong organizational, time management, and multitasking skills
• Ability to maintain confidentiality and handle sensitive information appropriately

Physical Requirements

• Sit for extended periods while performing administrative and computer-based work
• Frequent use of a computer, telephone, copier, scanner, and other standard office equipment
• Communicate clearly and professionally in person and over the phone.
• Occasionally lift, carry, and move office supplies, files, and packages up to 20 pounds
• Ability to manage multiple priorities and interruptions in a fast-paced office environment while maintaining accuracy and professionalism.

Why You'll Love This Role

• Be the first impression – Welcome customers, visitors, and business partners to one of Tampa's most iconic companies.
• Work across the business – Support multiple departments and play a key role in daily operations.
• Join a company with history – Be part of a 131-year, four-generation family business built on craftsmanship and tradition.
• Take on a variety of responsibilities in a collaborative, team-oriented environment.

Benefits That Support You

We offer a competitive benefits package including medical, vision, and dental coverage, a 401(k) savings plan with company match, company-paid life and short-term disability insurance, company-sponsored long-term disability, paid time off, and more.

Ready to Join Us?

If you're interested in becoming part of a company with a rich history and a commitment to excellence, we’d love to hear from you. Please submit your resume to hr@jcnewman.com or apply online at www.jcnewman.com/careers.

J.C. Newman Cigar Co. is proud to be an Equal Opportunity Employer. We are a drug-free workplace and conduct pre-employment drug screening.

Pay: $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Experience:

• receptionist or administrative assistant: 3 years (Preferred)

Ability to Commute:

• Tampa, FL 33605 (Preferred)

Work Location: In person

Salary : $20