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Billing Office Coordinator

J Arthur Dosher Memorial Hospital
Southport, NC Full Time
POSTED ON 12/10/2025
AVAILABLE BEFORE 2/10/2026
Description:

Manages the financial and administrative aspects of the billing process. This role involves ensuring accurate and timely billing, managing patient accounts, and resolving billing discrepancies. They also play a key role in communicating with insurance companies, patients, and other healthcare professionals regarding billing and payment matters.

Functions of the Position (not an exhaustive list):

Billing and Coding:

• Processes patient payments, ensuring accuracy and compliance with payer guidelines. • May submit claims to insurance companies and follows up on unpaid or denied claims when necessary. • May verifies insurance coverage and benefits for patients. • Analyzes Explanation of Benefits (EOBs) and Remittance Advices (RAs) for accuracy. • May prepares and send patient statements and handles patient billing inquiries.
Account Management: • Maintains accurate and up-to-date patient accounts. • May track accounts receivable and follows up on overdue accounts. • Reconciles payments to patient accounts. • Manages payment plans and financial arrangements with patients.
Communication and Coordination: • Communicates with insurance companies, patients, and other healthcare professionals regarding billing and payment matters. • Acts as a liaison between the billing department and other departments within the practice. • Provides excellent customer service to patients regarding billing inquiries Compliance and Reporting: • Ensures compliance with all relevant healthcare regulations, including HIPAA. • May generates reports on billing activity and other financial indicators. • Maintains patient confidentiality and adheres to all office policies and procedures.
Other Duties: • Assists with other administrative tasks as needed. • May be involved in training new staff on various procedures. • May be involved in quality assurance and process improvement initiatives. Requirements:

Education:

  • High school diploma or equivalent (Secondary degree preferable).

Physical Demands:

  • Maintaining a seated position for long periods of time

• Lift/carry up to 40lbs • Repetitive finger movements

  • Repetitive twisting and pressure involving hands and fingers mobility
  • Working around machinery with moving parts c. Experience:
  • Maintaining a seated position for long periods of time
  • Lift/carry up to 40lbs
  • Repetitive finger movements
  • Repetitive twisting and pressure involving hands

Salary.com Estimation for Billing Office Coordinator in Southport, NC
$39,213 to $49,509
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