What are the responsibilities and job description for the Lead Team Member position at J and H Family Stores?
BROAD FUNCTIONS: To obtain payments for goods while maintaining a high level of customer service. Assists the Store Manager with some of the daily operations.
SPECIFIC RESPONSIBILITIES:
In addition to all duties of a Team Member – Levels I and II the Lead Team Member is responsible for the following:
1. Supports Store Manager in loss prevention efforts
2. Provides as a back up for paperwork, deposit and orders in the absence of a manager
3. Checks gas prices
4. Provides assistance with scheduling employees
5. Assist with Month End procedures.
CONTACT WITH OTHERS - Internal:
1. Will have contact with other Store Clerks, Store Managers and District Managers on a daily basis
CONTACT WITH OTHERS - External
1. CUSTOMERS
2. Vendors
PREREQUISITES:
- Education: High school diploma or equivalent with the ability to read and perform math. Ability to read, speak and understand English.
- Attend and complete the ‘Train the Trainer course’
- Experience: Ability to understand, articulate and implement written and verbal instruction.
- Ability to interact with customers on a friendly basis and work in a fast-paced environment
- Availability: Must be able to work a flexible, full-time schedule which would include days, evenings, weekends, third shift and holidays. Hours will vary.
- Must be able to be on call/work two weekends per month
- Must be able to work 35-45 hours in a week
- Must have reliable transportation
- Must have the ability to be on call 24 hours a day
- Physical:
- Must be able to work any area of the store when needed and to operate a computerized Point of Sale system/cash register.
- Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
- Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
- Position requires the ability to handle exposure to extreme temperatures and cleaning chemicals.
BENEFITS:
- Eligible for Insurance with FSA – 1st of the month, following 60 days from date of promotion.