What are the responsibilities and job description for the Medical Front Office Assistant position at Izzy Health Pllc?
Job Title
Full-Time Medical Front Desk Receptionist – Healthcare Clinic
Company Name
Izzy Health PLLC
Greensboro, NC
Job Type
Full-Time
Job Description
Izzy Health PLLC is seeking a dependable, professional, and patient-focused Full-Time Medical Front Desk Receptionist to join our healthcare practice in Greensboro, NC.
The Front Desk Receptionist serves as the first point of contact for patients and plays a vital role in maintaining a professional, organized, and efficient clinic environment. We are looking for someone who is attentive, reliable, and committed to excellent patient service.
Responsibilities
- Greet and check in patients in a professional and courteous manner
- Answer incoming calls and manage a multi-line phone system
- Schedule and confirm appointments
- Verify insurance and collect patient demographics
- Maintain accurate records and front desk documentation
- Communicate effectively with providers, billers, and clinical staff
- Manage front office workflow and patient intake
- Ensure HIPAA compliance and patient confidentiality at all times
Work Environment (Important Clinic Expectations)
This is a professional healthcare setting.
Selected candidates must:
- Remain attentive at the front desk at all times
- Limit personal phone use to scheduled breaks and emergencies only
- Not use earpods, headphones, or personal devices while on duty
- Maintain a professional appearance and demeanor
- Provide excellent patient-facing customer service
Qualifications
- Previous front desk or receptionist experience (required)
- Medical or healthcare office experience (strongly preferred)
- Excellent communication and organizational skills
- Strong multitasking ability in a fast-paced environment
- Professional attitude and reliability
- Basic computer skills (EHR, scheduling systems, or medical software is a plus)
Preferred Experience (Bonus)
- Medical front desk experience
- Behavioral health or psychiatric clinic experience
- Insurance verification experience
- Office Ally or EHR system familiarity
Schedule
- Monday – Friday
- Full-Time (Day Shift)
- In-person position (not remote)
$18.00 – $20.00 per hour (Based on experience)
Benefits
- 10 days Paid Leave
- Professional work environment
- Growth opportunities in healthcare administration
Application Instructions
Please apply on really with your resume and relevant front desk or healthcare experience.
screening questions:
- Do you have medical front desk experience? (Yes/No)
- Are you comfortable working in a phone-restricted professional environment? (Yes/No)
- Are you able to remain fully attentive at the front desk during work hours? (Yes/No)
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Experience:
- Customer service: 2 years (Required)
- Medical office assistant: 2 years (Required)
Work Location: In person
Salary : $18 - $20