Inside Sales Representative

Job Title: Inside Sales Representative

Department: Sales

Location: Owings Mills, MD (on-site)

Reports To: Inside Sales Manager 

Position Summary:

We are seeking a driven and experienced Inside Sales Representative with a minimum of 3 years of sales experience, preferably in the medical device or healthcare industry. This role is responsible for driving revenue growth by generating new leads, nurturing existing accounts, and supporting field sales teams. The ideal candidate has a proven ability to engage customers over the phone and through digital channels, understands the complexities of healthcare sales, and is motivated by targets and results.

Key Responsibilities:

• Manage and grow assigned territory/accounts through outbound calls, emails, and virtual meetings

• Generate new leads, qualify prospects, and convert opportunities into sales

• Develop a strong understanding of the company’s product portfolio and how it benefits clinical workflows and patient outcomes

• Maintain a high level of product and industry knowledge to educate and inform customers effectively

• Coordinate closely with field sales, marketing, customer service, and clinical teams to ensure customer satisfaction and continuity

• Maintain accurate records of all customer interactions in CRM (e.g., Salesforce)

• Consistently meet or exceed sales quotas and performance metrics

• Prepare and deliver product presentations and quotations as needed

• Provide feedback to marketing and product teams based on customer interactions and market trends

Qualifications:

• Minimum 3 years of inside sales experience, preferably in the medical device, healthcare, or pharmaceutical industries

• Proven track record of meeting/exceeding sales targets and KPIs

• Experience using CRM software (e.g., Salesforce, HubSpot)

• Excellent verbal and written communication skills

• Strong negotiation and closing skills

• Ability to understand technical product details and explain them clearly to customers

• Bachelor's degree preferred (Business, Life Sciences, or related field)

• Self-motivated, organized, and able to work independently or in a team environment

Preferred Qualifications:

• Knowledge of the medical device sales cycle and buying process in hospitals or clinics

• Experience selling Class I or Class II medical devices

• Familiarity with HIPAA, FDA regulations, or ISO compliance standards relevant to medical devices

Compensation & Benefits:

• Competitive base salary plus commission/bonus structure

• Health, dental, and vision insurance

• 401(k) with company match

• Paid time off and holidays

• Ongoing sales and product training

• Opportunities for career advancement

Please email resumes to Kelly.Trice@IZIMed.com