Quality Assurance Specialist - 2nd shift: 3pm-11pm

Overall Summary: 

The Quality Assurance Specialist is responsible for assuring exceptional department processes and product quality. The Quality Assurance Specialist is responsible for providing training across the shop floor on quality issues, Quality Control (QC) pulls, new formats, new processes, and compliance-related topics. 

Primary Duties/Responsibilities: 

• Perform QC checks, verify QC pull compliance, and collect and file QC pulls, daily. 

• Conduct process audits and provide training on new and existing process compliance as needed. 

• Enter quality incidents into the quality tracking database, notify responsible parties, and collaborate on corrective actions. 

• Review and track product cycling through On-Hold areas to report status to pertinent parties. 

• Issue a daily shift report, documenting quality issues, actions taken, and general communications.  

• Maintain a clean and safe work area. 

• Provide company-wide training on compliance (e.g., safety and quality), new formats, and other general topics, as assigned. 

• Perform other (or other related) duties as applicable or assigned. 

Required Skills/Abilities/Competencies: 

• Ability to read and write basic English. 

• Microsoft Office Suite proficiency.  

• Comfortable with learning new software programs, computerized forms, etc. 

• Excellent written and verbal communication skills. 

• Strong attention to detail required. 

• Fundamental math skills. 

• Demonstrated ability to maintain professionalism and composure in a fast-paced work environment with changing priorities. 

Education and Experience: 

• High School Diploma/GED preferred, or commensurate experience relating to the job required. 

• Previous data entry experience required; proven ability to efficiently enter data while maintaining accuracy. 

• 1  year experience in quality, printing, direct mail, or a combination of any preferred. 

• Lean manufacturing experience or six sigma greenbelt certification is preferred. 

• Previous participation on a safety team and/or other safety training a plus. 

Physical Requirements: 

• Ability to work consecutively 8-hour shifts Monday through Friday.

• Ability to work overtime when needed. 

• Standard climate-controlled production environment; exposure to loud noise (PPE is provided). 

• Ability to lift, carry and push/pull up to 35 pounds. 

• Ability to stand, walk, bend, twist, pivot, crouch, squat, kneel, and stoop for up to 8 hours. 

• Sensory requirements: vision, hearing, feeling. 

• Upper extremity motion requirements: fine motor movements, pushing/pulling with arms, grasping and pinching. 

• Lower extremity motion requirements: reaching. 

• Post offer, pre-employment physical assessment required.