What are the responsibilities and job description for the Office Coordinator position at IVY FERTILITY?
About Us:
At Northern California Fertility Medical Center, we’re committed to delivering compassionate, patient-focused fertility care, supporting patients through every step of their fertility journey. We’re looking for a full-time Office Coordinator to join our team in Sacramento!
General Summary of Duties: The Office Coordinator (Utility) must be well organized, self-motivated, flexible and have the ability to multi-task effectively. This position covers a wide range of duties within the clinic to back-up any administrative area to include front office, medical billing, medical records, dictation, new patients, benefit quotes, surgery scheduling and data entry support. Works closely with Administrative Supervisor to ensure all positions are covered for both preplanned and unplanned absences.
Essential Functions:
- Uses EHR to track chart inquiries and to access other pertinent information.
- Screens calls following clinic guidelines; directs appropriately to physicians, other clinical personnel and support staff.
- Takes and processes messages following clinic guidelines related to timeliness and accuracy.
- Fill in at front, as needed.
- Data entry support for new patients and billing.
- Answer new patient calls from messages on voicemail.
- Demographic intake to include insurance information.
- Helps maintain referral records and files documentation.
- Complies with HIPAA regulations and maintains strict confidentiality related to medical records and other data.
- Assists with referral audits and special projects as directed.
- Assist Insurance Coordinator with assorted tasks.
- Assist medical billing to include charge entry and daily prepping of super bills.
- Post payments.
- Other duties as assigned.
Experience: Minimum of three years’ experience in a medical office setting and/or experience in Infertility and OB/Gyn specialties.
Education: High School diploma. Associate degree in healthcare or business administration preferred.
Ivy Fertility is an equal opportunity employer. Employment decisions are based on merit, qualifications, performance, and business needs. Ivy Fertility does not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, sex, sexual orientation, gender identity or expression, veteran status, or any other status protected by applicable federal, state, or local law.
Salary : $23 - $27