Payroll Coordinator

Location: Brentwood, TN (Hybrid - 2 days in office)
Schedule: Full-Time

IVX Health is a national provider of high-quality infusion and injection therapy for patients with chronic conditions. As our organization continues to grow across the country, we’re committed to creating a smooth and reliable experience for our employees. We’re looking for a Payroll Coordinator who brings payroll knowledge, excellent attention to detail, and a service-oriented mindset.

About the Role

The Payroll Coordinator processes accurate and timely multistate payroll for more than 1,000 employees. This role ensures payroll integrity through careful data review, technical troubleshooting, and close partnership with HR, Benefits, Accounting, Operations, and external vendors. You’ll also serve as a key resource for employee questions, helping create a positive and consistent payroll experience.

This position is ideal for someone who enjoys working with data, solving problems, and improving processes in a fast-paced, growing environment.

Key Responsibilities

Payroll Processing & Compliance

• Process accurate multistate payroll and ensure compliance with all federal, state, and local regulations
• Review and validate timecards, resolve discrepancies, and support off-cycle payments
• Maintain payroll tax profiles and troubleshoot multistate tax issues
• Administer payroll components such as healthcare differentials, PTO audits, benefit deductions, and self-bill reconciliations
• Support year-end activities including W-2s, 1099s, and garnishment processes
• Provide documentation for internal/external audits

Data Integrity & Reporting

• Maintain accurate HRIS and payroll data
• Prepare payroll reports and reconciliation files for Accounting, Benefits, and leadership
• Partner with retirement vendors on 401(k) deferrals and employer contributions
• Support LOA-related payroll adjustments and benefit tracking

Employee & Manager Support

• Manage the payroll inbox and respond to employee and manager questions
• Provide clear guidance on timelines, deductions, taxes, and timekeeping processes
• Partner with HR and Operations to troubleshoot payroll-related issues

Systems & Process Improvement

• Use HRIS and payroll systems effectively and stay informed on system updates
• Conduct routine audits to identify errors or inconsistencies
• Recommend workflow improvements with a focus on accuracy and scalability
• Use tools such as Excel, reporting features, and automation to strengthen payroll operations

Qualifications

Education & Experience

• Bachelor’s degree in Accounting, HR, Business, or related field - or equivalent experience
• 2–4 years of hands-on payroll experience (multistate and/or high-growth environment preferred)
• Experience processing payroll for 1,000 employees (or similar volume)
• Proficiency with payroll platforms and timekeeping systems such as Paycom, ADP, or similar
• Strong knowledge of payroll taxes, garnishments, W-2/1099 processes, and year-end activities
• Experience working with benefit vendors or retirement plan providers preferred

Core Skills

• Exceptional attention to detail and accuracy
• Strong communication skills, especially when explaining payroll information
• Customer service mindset with the ability to support employees and leaders
• Ability to troubleshoot payroll and tax issues independently
• High level of confidentiality and professionalism
• Strong organizational skills and ability to meet deadlines
• Comfortable adapting to new processes, system enhancements, and changes
• Ability to build strong partnerships with HR, Benefits, Accounting, and Operations

Technical Skills

• Intermediate Excel (pivot tables, XLOOKUP, data audits)
• Understanding of multistate payroll tax concepts
• Ability to analyze payroll reports and identify discrepancies
• Comfortable learning new HRIS, payroll, and workflow tools
• Ability to evaluate processes for efficiency and automation opportunities

Preferred

• Payroll experience in healthcare or another highly regulated industry
• Exposure to benefits administration and self-bill reconciliation
• Payroll certification (FPC or CPP) is a plus

About IVX Health

IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.

Our Mission: To improve the lives of those we care for by redefining the care experience

Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions

Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence

Benefits We Offer

• Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
• Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
• Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
• Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
• 401(k) Retirement Plan – Secure your future with a competitive company match.
• Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
• Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
• Life and AD&D Insurance – Financial protection for you and your loved ones.
• Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
• Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
• Continuing Education – Access to a CEU library for ongoing professional development.
• Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
• Employee Referral Bonus – Earn rewards for helping us find top talent.

Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.

EEO STATEMENT

IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.

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