What are the responsibilities and job description for the Veterinary Client Coordinator position at iVET360?
Seeking a Veterinary Service Coordinator with Emotional Maturity, AR Expertise, and Customer Service Excellence!
Are you a compassionate, detail-oriented individual who thrives in a fast-paced, client-focused environment? Southern Hills Animal Hospital in vibrant Shreveport, LA, is seeking a Veterinary Service Coordinator to join our dynamic team. This is more than just a job—it’s an opportunity to make a meaningful impact on the lives of pets and their families while serving as the face of our practice.
Why Southern Hills Animal Hospital?
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Competitive Pay: We recognize and reward your hard work with a competitive salary.
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Work-Life Balance: Enjoy paid time off to refresh and recharge.
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Pet Perks: Generous employee discounts on pet care services.
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Professional Growth: Access continuing education opportunities to enhance your skills.
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Career Development: Explore advancement pathways, including leadership roles.
The Ideal Candidate
We’re looking for someone with the perfect combination of skills, experience, and emotional intelligence. You’ll play a critical role in providing seamless administrative support, maintaining accurate financial records, and ensuring clients feel welcome and cared for.
Here’s what we’re looking for:
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Emotional Maturity: You remain calm under pressure, gracefully manage stressful situations, and approach challenges with professionalism and poise.
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Customer Service Pro: You’re the ultimate people person—friendly, approachable, and skilled at creating positive client experiences while representing our practice.
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Accounts Receivable Experience (Preferred): Familiarity with billing, payments, and managing accounts is a strong plus.
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Exceptional Administrative Skills: You’re organized, detail-oriented, and able to juggle multiple tasks efficiently.
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Clinical/Medical Knowledge: Veterinary or medical experience is a plus, helping you understand the importance of accurate scheduling, recordkeeping, and patient care coordination.
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Tech-Savvy: You’re comfortable with computer systems, scheduling software, and medical records management.
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Team Player: You bring a collaborative, positive attitude and thrive as part of a supportive team.
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Bilingual (Preferred): Fluency in English and Spanish is a bonus!
What You’ll Do
As a Veterinary Service Coordinator, you’ll be the first friendly face clients see. Your day-to-day responsibilities will include:
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Greeting and assisting clients with professionalism, empathy, and warmth.
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Managing appointments, billing, client communication, and patient records with precision.
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Supporting accounts receivable tasks to ensure smooth financial operations.
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Collaborating with our medical team to keep the clinic running smoothly.
What We Offer
At Southern Hills Animal Hospital, you’ll find a supportive, professional environment where you can grow and thrive. We are committed to fostering a culture of care—not just for our patients but also for our team.
Ready to Join Us?
If you’re a customer service rockstar with administrative expertise, accounts receivable experience, and a passion for animal care, we’d love to hear from you!
To apply, please send your cover letter, resume, and references to Miriam Martin at miriam.martin@sohillsvet.com.
Discover the joy of working in a place where your skills, compassion, and professionalism are celebrated every day!