What are the responsibilities and job description for the AV Sales Engineer position at IVCi, LLC?
Who We Are
IVCI is a leader in the Unified Communications, Collaboration and Audio Visual Integration industries. We provide solutions to corporate, educational, and government markets across the US and the world. Our services aim at achieving client goals by focusing on the desired end user experience. As a leader in the industry, we constantly adapt to new technologies and are looking for qualified individuals to join our growing team to support our efforts.
Who You Are
The Audio Visual Sales Engineer assists the sales force in the analysis and design of audio visual solutions. In addition to supporting the sales force, the sales engineer analyzes and reports on complex solutions and hardware located at customer sites and new system solutions. The Sales Engineer finds and recognizes new opportunities and drives new fee-based AV design engagements.
What You'll Do
• Provide technical expertise/credibility to account team on Audio Visual designs
• Conduct customer presentations on IVCi value proposition and technical solution set for assigned accounts and focus areas
• Assist sales account managers with overall account planning as it relates to technical aspects of hardware, software, and services opportunity development
• Assist sales account managers with coordinating complex presales engagements
• Assist account teams with collecting customer business and technical requirements and determining IVCi recommended solution(s)
• Develop solution architecture and detailed line-item configurations/bills of materials (BOMs) where appropriate or as per consulting engagement
• Develop solution proposal and/or presentation of recommended solution
• Assist with technical scoping/review for Statement of Work (SOW) for assigned accounts.
• Function as liaison to end-user customer technical staff regarding solution and implementation specifics
• Function as a liaison between the sales team and professional services organization to vet solution recommendations and to complete technical portions of the SOW, as appropriate
• Function as technical liaison and IVCi ambassador with partners and vendors
• Assist sales management with mentoring of junior sales account managers as it relates to overall opportunity management and technical solution set
• Lead knowledge transfer forums around solution updates, implementation ‘lessons learned,’ etc. as relevant
• Assist IVCi sales team in dealing with customer satisfaction issues surrounding technical aspects of a recommended solution, or its implementation and deployment. As needed, assist in developing ‘get well’ plan
• Maintain certifications and updated trainings in accordance with defined focus area
• Complete administrative tasks (expenses, time reporting) in timely fashion
What You Bring
EDUCATION REQUIREMENTS
• CTS-I
• CTS- D
• Any Networking Certifications
• Industry Specific Certifications and trainings
REQUIRED SKILLS
• AV Integration, Collaboration, and Video Conferencing experience
• Telepresence, Sound, and Acoustics experience
• Digital Signage
• System Design
• Consumer Electronics and Emerging Technologies
• Control system design principles
• Computer networking for AV systems
• Shades and Lighting
• CAD
• Microsoft Suite Knowledge - Excel / Word / PowerPoint / Visio
• Industry Training and Knowledge -Crestron / QSYS / Extron / Biamp /Shure / Poly-HP / Cisco / Logi
PREFERRED SKILLS
• 5 years Industry
• CTS D Certification Preferred
• Comprehensive audio/video signal wiring
• Comprehensive audio/video design principles
• In depth Knowledge of estimating Labor for Audio Visual Projects
What We Offer
ADDITIONAL NOTES
IVCi is an Equal Employment Opportunity Employer. We encourage veterans, seasoned professionals, and those returning to the workforce from unemployment or planned breaks to apply.
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