What are the responsibilities and job description for the Clinic Director position at IV Nutrition?
Clinic
Director
Location: Redwood City, CA
Company: IV Nutrition
About the Role
We are hiring a Clinic Director to lead the operations, performance, and clinical execution of one of our IV Nutrition locations.
This role is responsible for overseeing all aspects of the clinic including client experience, staff performance, and clinical quality.
This is a leadership-first role with full ownership of clinic success. You will be expected to drive results, develop your team, and ensure operational consistency while maintaining exceptional clinical standards.
What You’ll Do
Clinic Leadership & Ownership
- Own overall clinic performance, including revenue, client experience, and team execution
- Serve as the primary point of accountability for all clinic operations
- Set the tone for culture, professionalism, and performance standards
- Ensure alignment with company goals and initiatives
Clinical Oversight & Quality
- Ensure safe and effective administration of IV therapies
- Maintain compliance with all clinical regulations, standards, and protocols
- Oversee documentation accuracy and client care quality
- Provide clinical guidance and support to staff as needed
Team Leadership & Development
- Hire, train, and develop clinic staff
- Lead team performance through coaching, accountability, and goal setting
- Create a high-performance culture focused on results and client care
- Identify and develop future leaders within the clinic
Operations & Execution
- Ensure smooth daily clinic operations and workflow efficiency
- Manage scheduling, staffing levels, and resource allocation
- Maintain consistency in service delivery across all shifts
- Execute company initiatives, promotions, and process updates
Performance Management
- Monitor team performance and hold staff accountable to expectations
- Address performance issues quickly and effectively
- Partner with HR on employee relations and documentation
- Recognize and reward high-performing team members
Client Experience & Growth
- Ensure every client receives a high-quality, consistent experience
- Address client concerns and resolve issues promptly
- Drive client retention and repeat business
- Support local marketing efforts and community engagement
Qualifications
- Current and active Registered Nurse (RN) license required
- Current BLS (Basic Life Support) certification required
- ACLS (Advanced Cardiac Life Support) certification preferred
Experience
- Minimum 2–5 years of vascular access or infusion experience
- Minimum 2 years of leadership or management experience
Technical Knowledge
- Google Platforms (Google Drive, Gmail, Google Meet, etc.)
- Electronic Medical Records (EMR) systems
- Anatomy, medical terminology, and clinical practices
Skills & Attributes
- Strong leadership and team management ability
- High level of accountability and ownership mindset
- Excellent communication and interpersonal skills
- Strong operational and organizational skills
- Ability to make decisions quickly and effectively
- Problem-solving and conflict resolution skills
- Results-driven with a focus on performance and growth
- Ability to multitask in a fast-paced environment
- Professionalism, resilience, and adaptability
Working Conditions
- 8–12 hour shifts
- 2-4 weekend shifts (Saturday and Sunday) per month required (based on staffing)
- Clinic environment with climate control and adequate lighting
- Extended shifts are scheduled in advance; mandatory overtime is not a regular expectation of this role
Is This Role For You?
Who This Role Is For
- A leader who takes full ownership of results
- Someone who thrives in managing both people and operations
- A professional who can balance clinical excellence with business performance
What This Role Is Not For
- Someone who prefers individual contributor roles without leadership responsibility
- Someone uncomfortable holding others accountable
- Someone who struggles in a fast-paced, performance-driven environment
Reality Check
This role is responsible for everything that happens in the clinic.
Staff will need coaching. Clients will have concerns. Problems will come up daily.
Your job is to lead through it, solve issues quickly, and build a team that performs consistently.
If you are not comfortable being fully accountable for both people and performance, this role will not be a fit.