Technical Application Specialist

Job Description

About ITW Evercoat

ITW Evercoat is the global leader in professional auto body repair solutions, offering a premium portfolio of body fillers, putties, adhesives, and marine repair products. As a division of Illinois Tool Works (ITW) a Fortune 200 company with over 100 years of innovation, we operate using a proven 80/20 business model that drives focus, simplicity, and long-term success. We foster a culture grounded in Integrity, Respect, Trust, Shared Risk, and Simplicity.

Position Overview

Our new Technical Application Specialist will play an immediate role in helping to drive growth by providing expert technical guidance and product knowledge to the marketing or sales organization and may be involved in either pre-sales activities, post-sales activities or both pre and post sales. Develops customer insights through customer interaction. Defines customer need or problem and recommends potential solutions. This is an technical person, a product expert. Requires a trade school equivalent and at least 5 years of relevant experience. Typically reports to Customer Service or Marketing/Product Management or possibly Engineering or Sales.

Key Responsibilities

• Innovation Development: With customer-back innovation at the core of our business model, the new Application Specialist will application test new products to determine performance prior to launch as the internal Voice of the Customer. This will include different filler, putty and primer applications including spray techniques and evaluation against internal benchmarks.
• Marketing Support: Lead the production of customer- and end-user facing demos that illustrate how the product is used, along with technical features and benefits that support a superiority story vs competition. These demos will be used in external marketing including paid media and owned platforms like Evercoat.com and Instagram. Be the conduit to influencers to help spread the word of Evercoat’s superior product performance.
• Sales Support: Work with the Business Development sales team to provide expert technical product support at customer meetings, body shops, and trade shows/conferences.
• R&D Support: Support R&D by helping to refine innovation as a key member of project teams, as well as helping to identify new products to bolster the innovation pipeline. Help resolve product quality claims as they arise by collaborating with production & QA.
  
  

Qualifications

• Body Repair Experience: Preferably 5 years in the auto body repair industry as body tech, manager, shop owner, or instructor
• Knowledgeable in body work and other procedures related to repair applications including spray techniques for applying primer and paint.
• ICAR training a plus
• Education: Two-year degree in chemistry, engineering, material science or other technical areas
• Communication: Excellent verbal and written communication skills to influence interaction with team members, customers, and stakeholders. Comfortable presenting technical overviews in a variety of settings (corporate, trade show, at the shop level)
• Analytical Skills: Ability to synthesize testing data & formulate actionable conclusions/insights
• Flexible & Adaptable: This role has many facets and often times will require additional scope outside of day-to-day responsibilities. The ideal candidate will be positive and proactive, looking to help the team grow the business month on month
• Core Values: Integrity, Respect, Trust, Shared Risk, and Simplicity. Embody the ITW company values.
• Travel: Up to 20-30%
  
  

Why Join Us?

At ITW Evercoat, you’ll be part of a high-impact team focused on growth and innovation. You’ll enjoy the autonomy to make decisions, the support of a collaborative culture, and the opportunity to work for a company that invests in your future.

Additional Information

This role may require up to 60% domestic travel. Reasonable accommodations may be made to support individuals with disabilities.

ITW is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Compensation Information

$68,000 - $102,000

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.