What are the responsibilities and job description for the Customer Demand Planner III position at ITT Inc.?
About ITT
ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
The Customer Demand Planner III is responsible for owning and managing customer demand inputs to the MRP. This role evaluates customer demand accuracy, master data integrity, and creates a disciplined interface between customer portals, customer service order entry and BPCS MRP signals. They are expect to effectively translate customer and backlog demand into effective material and production plans in concert with operations planners and schedulers. The Planner III works cross-functionally with Customer Service, Master Scheduling, Supply Chain, Production, Engineering, and Quality to ensure demand signals, planning assumptions, lead times, and system data are accurate, current, and aligned across the planning horizon.
Essential Responsibilities
Order Entry to MRP Ownership Across All Product Lines
Equal Pay Act Statement
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range
$106,300 - $158,000
ITT Inc. (NYSE: ITT) is a diversified global leading manufacturer of highly engineered critical components and customized technology solutions serving the flow, aerospace and defense, transportation, industrial, and energy markets. Through operational execution, innovation, and disciplined capital deployment, including strategic acquisitions such as SPX FLOW, ITT partners with its customers to deliver enduring solutions to the key industries that underpin our modern way of life.
Headquartered in Stamford, Connecticut, ITT has a market cap of roughly $20 billion and employs more than 15,000 people across 40 countries and serves customers in approximately 125 countries. Following the acquisition of SPX FLOW, the company is expected to generate $5.4 billion in annual revenue.
Our businesses are organized in three distinct segments, each based around our core engineering DNA:
Flow Technologies: A global leader in, providing a broad portfolio of pumps, valves, mixing and agitation equipment, heat transfer, homogenizers, separation, water and wastewater treatment, and engineered process solutions.Our leading brands include the iconic Goulds Pumps (with more than 175 years of history), Anhydro, APV, Bornemann, Bran Luebbe, C’treat, Engineered Valves, Gerstenberg Schröder, Habonim, Johnson Pump, Lightnin, Philadelphia, Plenty, PRO Cast, Rheinhütte, Seital Separation, Stelzer, Svanehøj, Tigerholm, Uutechnic, VIDAR, Waukesha Cherry-Burrell.
Motion Technologies: A global leader in brake pads (ICE and electrified brake pads) and shock absorbers (energy absorption solutions) for transportation applications. Our leading brands include Friction Technologies, KONI and Axtone.
Connect and Control Technologies: A leader in critical applications for the aerospace, defense and industrial markets, including harsh environment connectors and control components. Our leading brands include ITT Cannon, Enidine, Aerospace Controls and kSARIA.
Position Summary
The Customer Demand Planner III is responsible for owning and managing customer demand inputs to the MRP. This role evaluates customer demand accuracy, master data integrity, and creates a disciplined interface between customer portals, customer service order entry and BPCS MRP signals. They are expect to effectively translate customer and backlog demand into effective material and production plans in concert with operations planners and schedulers. The Planner III works cross-functionally with Customer Service, Master Scheduling, Supply Chain, Production, Engineering, and Quality to ensure demand signals, planning assumptions, lead times, and system data are accurate, current, and aligned across the planning horizon.
Essential Responsibilities
Order Entry to MRP Ownership Across All Product Lines
- Serve as the primary owner of customer service interface with the MRP
- Run, analyze, and maintain MRP outputs to ensure planning signals reflect current demand, supply conditions, and planning assumptions.
- Own evaluation of customer backlog, alignment between customer portals and ITT-owned BPCS MRP
- Own and document customer demand assumptions, evaluating unique MRP customizations specific to top commercial customers and critical defense customers
- Perform daily review and action management of customer backlog to reduce delinquent backlog and support book and turn opportunities in the Aftermarket.
- Act as the first line of defense in identifying, filtering, and correcting customer demand management, including on-time delivery, escalations, and resolving customer requests for expedite / de-expedite / cancellation with ITT commercial interest in mind
- Firm, adjust, release, or defer planned orders in alignment with production plans and material readiness.
- Coordinate planned order releases with Master Scheduling and capacity considerations.
- Prevent unnecessary early releases or duplicate demand signals.
- Partner with Customer Service Representatives (CSRs) to maintain accurate and actionable customer demand signals in the ERP system.
- Support demand clean-up activities including stale orders, misaligned promise dates, duplicate demand, and invalid requirements.
- Maintain and continuously improve planning-related master data including lead times, order policies, planning BOMs, routings, yield, and scrap assumptions.
- Collaborate with Master Schedulers and Planners to establish and periodically review planning and manufacturing lead times to support existing commercial need and create new opportunities to win on lead time with customers
- Support audits and data governance initiatives tied to planning accuracy.
- Bachelor’s degree in Supply Chain, Operations Management, Engineering, or equivalent experience.
- 5 years of experience in production planning, material planning, or manufacturing operations.
- Demonstrated experience owning MRP planning for defined value streams or product lines.
- Proficiency in Microsoft Excel and ERP systems (e.g., APCS/BPCS, Oracle, Epicor, or similar).
Equal Pay Act Statement
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.
Equal Pay Act Range
$106,300 - $158,000
Salary : $106,300 - $158,000