What are the responsibilities and job description for the Applications Engineer position at ITT Inc. - English US?
About ITT:
ITT is an industrial manufacturer of critical, engineered components that serve fast-growing end markets in transportation, flow, energy, aerospace and defense. The company’s differentiation is sustained through a combination of several factors: execution, the quality of its leadership and our DNA as an engineering leader. We have a clear purpose as an organization: to provide our customers with cutting-edge solutions to help solve their most critical needs.
The company generated 2023 revenues of $3.3 billion and is comprised of three distinct segments:
- Motion Technologies ($1.5B revenue) is a global leader in brake pads, shock absorbers and sealing solutions for the automotive and rail markets
- Industrial Process ($1.1B revenue) is a global leader in centrifugal and twin-screw pumps for the chemical, energy, mining and industrial markets
- Connect & Control Technologies ($0.7B) is a niche player in harsh environment connectors and control components in critical applications for the aerospace, defense and industrial markets.
ITT is headquartered in Stamford, Connecticut with over 10,000 employees in more than 35 countries and sales in approximately 125 countries.
Position Summary
The Sales Support Representative will provide daily support for the direct sales force in the areas of applications, proposal work and order processing/management. Specifically, this includes reviewing specifications, making component selections, preparing proposals, providing technical support to customers, interfacing with vendors, processing orders, and expediting.
Essential Responsibilities
- Review customer specifications and prepare comprehensive proposals.
- Use in-house created software to select optimal components, generate scope of supply, and submit proposals.
- Handle customer telephone inquiries.
- Interface with outside vendors to solicit quotes for equipment.
- Effectively process orders and manage any issues that arise.
- Participate in sales calls with the Sales Engineer as part of development.
- Organize, schedule and prioritize work to meet various schedules and objectives; reprioritize on short notice.
- Provide technical support to customers.
- Participate in pre-award meetings as required.
- Develop effective rapport with customer contacts
- Understand and implement all company job related processes, procedures, guidelines and best practices.
Position Requirements
- BS Degree in Engineering, Industrial Distribution, or similar is required
- 5 years of experience in packaged equipment design (water treatment indsutry is preferred) or similar is required
- Excellent written and verbal communication skills
- Strong attention to detail
- Experience working with outside sales team
- Self-starter with a positive attitude
- Highly organized with the ability to handle multiple projects with quick turnaround requirements
Equal Pay Act Statement
We aim to pay our ‘ITT’ers’ fairly and competitively in the locations that they live and work. Pay-for-performance is a principle that we believe in, and employees are rewarded based not only on ‘what’ they accomplish, but also on ‘how’ they reflect ITT’s values. ITT offers a competitive salary and robust total rewards package, such as health insurance, 401(k), short and long-term disability, paid time off, growth and developmental opportunities, and other incentive compensation programs. Specific benefits are dependent upon whether or not the position is part of a collective-bargaining agreement. The salary offered to a candidate is based several factors such as candidate experience and qualifications, location, as well as market and business considerations.Equal Pay Act Range
68,000 to 101,400 plus bonus and benefits
