What are the responsibilities and job description for the Admin Operations Clerk position at ITS: International Transportation Services?
Mission
To support administrative operations through accurate data entry, reporting, documentation, and process support. The Admin Operations Clerk provides execution support to leadership while operating within defined workflows and without direct authority over people, approvals, or compliance ownership.
Responsibilities
Administrative Operations Support: Process billing, payroll, accounts payable, operations and accounts receivable processes through data entry, data validation, reconciliation support, reporting, and issue tracking. Ensure accuracy and completeness of administrative data prior to leadership review and approval.
Reporting and Analysis: Prepare administrative reports, summaries, dashboards, and exception analyses for management review. Monitor trends, identify variances, and surface potential issues for escalation.
Process Documentation: Develop, maintain, and update administrative standard operating procedures, process maps, and documentation to support consistency, clarity, and scalability across administrative functions.
Coordination and Follow-Up: Coordinate with internal departments and external vendors to gather information, resolve discrepancies, and track outstanding administrative items in accordance with established procedures.
Process Improvement Support: Identify process gaps, inefficiencies, and opportunities for improvement and provide recommendations to leadership. Support implementation of approved changes under the direction of the Admin Supervisor and Managing Director.
Key Technical skills
Financial acumen and understanding of financial reporting and analysis.
Attention to detail and accuracy in financial operations.
Ability to collaborate effectively with cross-functional teams.
Ability to analyze complex data and make sound decisions.
Proficient in using financial software and Microsoft Office suite.
Ability to prepare clear reports and documentation
Strong written and verbal communication skills
Key Behavioral Competencies
Problem Solving
Initiative
Collaboration
Adaptability
Time Management
Collaborative Thinking
Innovation
Continuous Improvement Mindset
Salary : $13 - $15