Club Manager

Pay: $102,000/yr

Schedule: Wednesday–Sunday, 4:30 PM – 12:30 AM

Dress Code: Suit required

Membership-Focused. Style-Driven. Experience Obsessed.

It’s HIM is NYC’s rising membership-based social club and nightlife destination — known for elevated service, curated energy, and a signature atmosphere that blends luxury with community.

We are hiring a Club Manager who can own both the member experience and operational excellence.

Key Responsibilities

Member & Guest Experience

• Warmly greet, check in, and seat members and guests, creating an elevated sense of welcome
• Manage member flow, guest movement, and floor awareness to ensure the vibe stays intentional and curated
• Recognize and prioritize regulars, VIPs, and members — making sure they feel seen and appreciated
• Handle reservations, walk-ins, and special requests with professionalism and discretion
• Resolve issues before they escalate; act as the primary liaison between members, guests, and staff
• Maintain a polished, fashion-forward appearance that reflects the It’s HIM brand
• Assist with event coordination, table bookings, and energy management during peak hours

Managerial & Operational Duties

• Oversee nightly operations to maintain ambiance, service quality, and brand standards
• Conduct inventory counts, place orders, manage vendors, and maintain par levels
• Create, refine, and implement systems, processes, and SOPs that improve efficiency and elevate the member experience
• Collaborate with ownership to shape operational structure, training, and standards
• Monitor cleanliness, lighting, music levels, and overall environment to uphold the It’s HIM aesthetic
• Support hiring, onboarding, and coaching of staff when needed
• Handle nightly reporting including cash-outs, incident logs, and operational notes

Ideal Candidate

• 2 years in hospitality management, guest relations, maître d’, or nightlife leadership
• Warm, confident, magnetic personality with exceptional communication skills
• Strong operational mindset — able to balance guest-facing charisma with behind-the-scenes execution
• Comfortable in high-volume, high-style environments with diverse, discerning clientele
• A proactive problem-solver who takes initiative and stays composed under pressure
• Detail-oriented, brand-aware, and committed to delivering luxury-level consistency

What You Get

• A key leadership role at one of NYC’s most buzzworthy membership clubs
• Growth into membership management, operations leadership, events, or brand partnerships
• A creative, stylish, fast-paced work environment that values innovation and authenticity
• Competitive hourly pay perks and access to select club benefits