What are the responsibilities and job description for the Product Lifecycle Management Associate position at Itron?
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
As a Document Controls Specialist, the individual will engage in creating and maintaining records in PLM and ERP databases, facilitating cross-functional team meetings for change management process, and maintaining files for engineering drawings, reports, specifications, and documentation while ensuring the files meet documentation standards.
Duties & Responsibilities:
- Processes item master data and change requests in line with service level agreements and respond to queries in a timely fashion.
- Drives internal control, regulatory, and process compliance through active understanding, engagement, and vigilance.
- Ensures documentation is ISO compliant.
- Maintains documentation and data stored in document libraries.
- Provides problem solving support, advice and guidance to internal customers which is professional, responsive, and assumes responsibility for conclusion.
- Coordinates with cross-functional teams to manage product data changes.
- Completes daily, weekly and monthly processes and tasks to the required standard, including ISO procedures and policies.
- Maintains a full audit trail of data changes.
- Determines priority of work and addresses issues in a timely manner based on understanding of critical factors.
- Performs timely accurate peer review of completed requests which enhance data quality, integrity, and team learning.
- Manages own time by estimating time to complete, setting deadlines, and communicating in advance when not expected meeting deadlines.
- Understands the impact of master data within the organization and systems for applicable data domains.
- Identifies patterns within the data to leverage information to create value
- Supports documentation of data dictionary, process, and business rules; providing document updates in timely manager.
- Proposes process efficiency improvements in execution of work, automation opportunity, rationalization of processes, and training/education.
- Executes knowledge transfer to new or less experienced team members.
- Completing additional tasks where required.
Required Skills & Experience:
- Associate’s Degree in business, economics, administration, or relevant experience.
- 1 years of experience in document control, data management, engineering support, or related field.
- Experience working with ERP, PLM, document management, etc.
- Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.
- Strong organizational skills with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong problem-solving and analytical skills
Preferred Skills & Experience:
- Knowledge of ISO standards and controlled document processes.
- Experience processing engineering change orders (ECOs), item master data, and product records.
Physical Demands: This is a typical office job, with no special physical requirements or unusual work environment.
Travel: 0-10%
Benefits Info:
This position also includes a competitive benefit package including; financial, social, health and wellbeing programs, paid vacation, 401k matching, employee stock purchase program, hybrid work schedule, and more!
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Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email Accessibility@itron.com.
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com