Job Description

ITG Communications is Hiring for Drill Operator in New Orleans, LA

Purpose:

The Drill Operator is responsible for operating horizontal directional drilling (HDD) equipment to install conduit, fiber, or utility infrastructure as part of construction projects. This position requires a strong knowledge of underground construction techniques and the ability to work safely and efficiently in diverse environments.

Responsibilities

Key Responsibilities:

• Operate drilling rigs and support equipment to install underground utilities according to project specifications.
• Read and interpret construction prints, locate utilities, and mark underground services accurately.
• Perform pre- and post-trip inspections and basic equipment maintenance.
• Ensure proper placement of conduit using bore logs and tracking systems.
• Collaborate with field crews to set up equipment, mix drilling fluid, and pull back conduit or pipe.
• Maintain accurate records of bore lengths, depths, and site conditions.
• Adhere to all company and regulatory safety procedures and requirements.
• Assist with potholing, locating, trenching, or other duties as assigned by the supervisor.
Work in various terrain and weather conditions while maintaining productivity and quality.

Key Measures / Key Performance Indicators:

• Bore accuracy and production efficiency.
• Equipment condition and maintenance compliance.
• On-time completion of assigned bores.
• Safety record and incident-free days.
• Accuracy of bore logs and documentation.

Requirements

Education:

Experience:

• 1–3 years of directional drilling experience or equivalent training.
• Familiarity with Ditch Witch or Vermeer HDD equipment is a plus.
• Ability to read construction plans and understand underground utility locates.
Valid driver's license required; CDL preferred.

Exposure:

• Internal: Works closely with field crews, foremen, and project managers.
• External: May interact with utility inspectors, subcontractors, and site contacts.
Frequent work outdoors in varied weather and job site conditions.

Factors Critical to Success at ITG Communications for this Position:

• Network Stability Leadership: Ensures long-term reliability of the company's operational network footprint.
• Cross-Functional Execution: Effectively coordinates service integration across construction, field operations, and engineering.
Responsiveness & Readiness: Leads a proactive network services team prepared to maintain exceptional service levels.

Physical Requirements:

• Ability to stand, walk, kneel, bend, and lift up to 75 lbs regularly.
• Manual dexterity to operate drilling controls and tools.
• Visual acuity for operating and monitoring bore path and tracking systems.
Tolerance for working around noise, dust, and heavy equipment.

Please Note:
This is a safety-sensitive position. The employee has responsibility for their own safety and the safety of others. The employee must be able to perform all duties in accordance with safety regulations, company policies, and client requirements. This includes but is not limited to:

• Following all required safety protocols and procedures.
• Using appropriate personal protective equipment (PPE).
• Operating vehicles and equipment safely.
• Maintaining valid certifications and licenses as required.
• Participating in mandatory safety training and meetings.
• Reporting unsafe conditions or practices.
• Passing required drug and alcohol screening.
• Maintaining physical capabilities necessary to perform essential job functions safely.

Failure to meet these safety requirements may result in disciplinary action up to and including termination of employment.

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.