What are the responsibilities and job description for the Regional Manager position at ITG Communications, LLC?
Job Description
The Regional Manager is responsible for leading and directing all operational activities within an assigned region, varying within construction and or locates services. This role ensures consistent achievement of safety, quality, and financial objectives by driving performance through effective leadership, operational discipline, and strategic alignment with corporate goals. The Regional Manager serves as a key liaison between field operations, senior leadership, and clients, fostering collaboration and accountability to deliver exceptional service and sustainable growth.
Responsibilities
Education:
Bachelor’s degree in construction management or related field preferred
Experience
Minimum 10 years of experience in construction, including at least 3 years of managerial experience within the telecom or broadband industry.
Key Measures / Key Performance Indicators
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
The Regional Manager is responsible for leading and directing all operational activities within an assigned region, varying within construction and or locates services. This role ensures consistent achievement of safety, quality, and financial objectives by driving performance through effective leadership, operational discipline, and strategic alignment with corporate goals. The Regional Manager serves as a key liaison between field operations, senior leadership, and clients, fostering collaboration and accountability to deliver exceptional service and sustainable growth.
Responsibilities
- Formulate and implement regional business strategies, plans and budgets for construction services to achieve key business metrics.
- Oversee operational aspects within the region for aerial, underground or locates construction to ensure timely completion of work within the budget profitability.
- Build and maintain relationships with key clients and partners in the telecom and power industries to achieve profitable growth.
- Provide guidance and coaching to the team of Operations Managers to enable proactive solutions to the business problems.
- Plan, organize and provide training and certification of the team to ensure compliance with company policies, safety standards, and applicable regulations in the construction business.
- Identify and pursue new business opportunities within the region, collaborate with the leaders on business development initiatives to expand and grow the business in the region.
- Prepare and present reports, dashboards to the senior management to enable timely intervention and decisions to improve the business performance in the region.
- Coordinate with management and Team Leaders on resource allocation, scheduling, and operational priorities to maximize efficiency and service quality.
- Support ongoing training, audits, and process improvements to reinforce best practices and continuous improvement in safety and operational performance.
- Provide technical guidance and situational problem-solving support to Team Leaders and field technicians during complex activities.
Education:
Bachelor’s degree in construction management or related field preferred
Experience
Minimum 10 years of experience in construction, including at least 3 years of managerial experience within the telecom or broadband industry.
Key Measures / Key Performance Indicators
- Regional revenue and profit growth
- Market share within the region
- Customer acquisition and retention rates
- Operational efficiency metrics
- Successful implementation of corporate initiatives
- Safety compliance and incident rates
- Time to bill and invoicing efficiency
- Client satisfaction
- Employee satisfaction and retention
- Proven track record of driving business growth and managing P&L in construction industry
- Strong understanding of telecom, broadband, and power industry dynamics
- Experience in aerial, underground or locates construction methodologies
- Stakeholder management, relationship building and networking with major telecom and power companies
- People leadership with ability to inspire and lead large, diverse teams across multiple states
- Commitment to safety, quality, and continuous improvement in all operations
- Ability to stand, walk, sit
- Ability to use hands to handle or feet
- Ability to reach with hands and arms
- Ability to climb and balance
- Ability to stoop, kneel, crouch, bend and crawl
- Ability to lift up to 75 lbs
- Ability to maintain all safety expectations
- Ability to drive covered vehicle
ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories. It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.