What are the responsibilities and job description for the Project Manager position at itero-group?
About us
Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package.
Role Overview
The Project Manager (PM) will direct, administer, and manage enhancement, business process re-engineering, or developmental projects in support of the Department of Health (DOH) under Health and Human Services (HHS). This individual will be responsible for driving the full project lifecycle from initiation through implementation—ensuring delivery on time, within budget, and aligned with defined business and technical requirements.
The PM will leverage a deep understanding of PMI’s five (5) project phases—from initiation to closure—to translate business needs into actionable plans. This role requires strong leadership, interpersonal, and communication skills to collaborate with program stakeholders, IT teams, and vendors while maintaining project quality and governance standards.
Key Responsibilities
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Direct, administer, and manage enhancement, business process re-engineering, or development of high-priority, enterprise-wide IT projects of strategic importance.
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Oversee projects with delivery cycles of 8–12 months, ensuring adherence to scope, schedule, and budget.
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Manage the complete project lifecycle—planning, design, programming, testing, and implementation—to meet DOH and Commonwealth business objectives.
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Develop and maintain detailed Project Management Plans (PMPs) and secure approval and sign-off from stakeholders.
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Monitor and track progress against the project schedule and deliverables; identify and mitigate risks and issues via the RAID Log.
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Prepare, analyze, and distribute project metrics and reports; ensure continuous communication through approved channels (Daptiv, SharePoint, Microsoft Teams).
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Facilitate effective collaboration between IT teams (Applications, Data Warehouse, Informatics, Networking, Security, Service Management) and vendor partners.
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Lead change control processes per the Change Management Plan; ensure documentation of all scope changes.
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Mentor junior project staff and promote PMO best practices.
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Manage budget performance, workload distribution, and resource capacity planning.
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Deliver periodic project status updates to leadership and stakeholders.
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Coordinate system testing, training, and orientation sessions.
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Ensure compliance with HHS DC IT PMO methodologies, standards, and documentation requirements.
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Support continuous improvement efforts within the PMO to optimize service delivery to program areas.
Skills and Experience Requirements
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Seven (7) to nine (9) years of relevant experience directly managing technical initiatives with large, cross-functional project teams spanning multiple IT areas, technical complexity, and vendor involvement.
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High degree of proficiency in budgeting, communication (verbal and written), leadership, negotiation, influencing, organization, problem-solving, team building, and interpersonal relationship management.
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Experience working with Laboratory Information Management Systems (LIMS).
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Strong business and technical acumen, with the ability to quickly ramp up and work independently in a complex enterprise environment.
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PMI PMP certification required for a minimum of five (5) years.
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Must be able to work onsite in the Harrisburg, PA office two (2) days per week.
Additional Requirements
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Weekly timesheet reporting in PeopleFluent/VectorVMS by COB Friday.
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Weekly personal status report submission on SharePoint by COB Friday.
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Adherence to HHS DC PMO documentation standards and communication protocols.
If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!
Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:
- Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs.
- Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
- Retirement Savings: 401(k) plan with company match and auto-enrollment.
- Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
- Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
- Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.
Join us and enjoy a benefits package designed with you in mind!
Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.
