What are the responsibilities and job description for the Senior Application Support Engineer position at iTech US Inc?
Hello,
Hope you are doing well,
This is Krishna from iTech US. We are currently looking for Application Support Engineer. If interested, please share an updated resume along with contact details so we can proceed further
Role: Application Support Engineer
Duration: Long Term
Location: Cleveland, Ohio, United States
Job Description
Required Qualifications
- Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience
- 5 years of experience supporting or engineering enterprise applications in regulated environments
Strong experience with:
- Oracle databases and SQL
- Batch processing and scheduled job execution
- Production support and incident management
- Demonstrated experience working on systems subject to regulatory oversight, audits, and exams
- Strong analytical, documentation, and communication skills
Preferred Qualifications
- Direct experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1
- Familiarity with AML concepts such as transaction monitoring, alert review, and case workflows
- Experience supporting platforms integrated with multiple upstream and downstream data sources
- Experience operating in T2/T3 or CI Owner style accountability models
- Exposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)
Strong experience with:
- UNIX - experience with script writing
- Oracle – SQL, Stored Procedures
- Mainframe experience including
- TWS job scheduling
- JCL
- LCM (for module migration)
- WebSphere V9.X
- Java V1.8
- Dynatrace – Monitoring and Debugging
- Batch processing and scheduled job execution
- Production support and incident management